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Full-Time

Devops Engineer

Posted on 6/27/2024

Posh Technologies

Posh Technologies

51-200 employees

AI solutions for banking customer service

Enterprise Software
AI & Machine Learning
Financial Services

Compensation Overview

$160k - $180kAnnually

Mid, Senior

Remote in USA

Category
DevOps & Infrastructure
DevOps Engineering
Required Skills
Kubernetes
AWS
Development Operations (DevOps)
Google Cloud Platform
Requirements
  • Strong Kubernetes experience application-side
  • Good understanding of Kubernetes architecture/networking
  • Experience with GCP/AWS
  • Understand basic Networking concepts
  • Good scripting skills
  • Strong understanding of basic CI/CD processes
  • Strong understanding of container concepts
  • Strong debugging skills
  • Strong documentation skills
Responsibilities
  • Develop/expand/maintain infrastructure on GCP and AWS
  • Interact with and maintain Kubernetes clusters on GCP (GKE)
  • Work with developers to deploy applications on Kubernetes
  • Help them with issues they may face deploying applications on Kubernetes
  • Work with helm charts deployed through ArgoCD
  • Configuring firewall rules, network policies, identifying and resolving networking issues
  • Developing/maintaining/encouraging monitoring best practices
  • Developing/maintaining CI/CD process
  • Research new tech/tools/techniques that could improve the process
  • Work closely with the security team to ensure infrastructure and CI/CD processes comply with security best practices
  • Ensure image builds are following best practices
  • Ensure applications running on Kubernetes are secure and isolated from other apps
  • Write automation tools/scripts
  • Maintain infrastructure as code
  • Transition existing infrastructure to IaC
  • Find tech/tools that can help solve new problems or existing in-efficiencies

Posh Technologies provides AI-driven solutions specifically designed for the banking sector, focusing on credit unions and community banks. Their main product includes digital and voice bots that assist with various customer service tasks, such as answering common questions, directing customers to live chat, and processing transactions. This allows financial institutions to offer efficient 24/7 customer support, which enhances customer satisfaction and operational efficiency. Posh Technologies differentiates itself from competitors by tailoring its services to the unique needs of smaller financial institutions, ensuring seamless integration with existing banking systems. The company's goal is to improve customer service in the banking industry while helping clients reduce costs and increase efficiency.

Company Stage

Series A

Total Funding

$31.7M

Headquarters

Boston, Massachusetts

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

10%

2 year growth

56%
Simplify Jobs

Simplify's Take

What believers are saying

  • Securing $45M in funding from strategic investors like Curql and Canapi Ventures positions Posh.ai for accelerated growth and innovation.
  • The addition of former NCUA Chairman Rodney E. Hood to the Board of Directors brings invaluable industry expertise and credibility.
  • Posh.ai's partnership with Inclusiv highlights its commitment to financial inclusion, potentially expanding its market reach.

What critics are saying

  • The fintech market is highly competitive, requiring Posh.ai to continuously innovate to maintain its edge.
  • Dependence on credit unions and community banks could limit growth opportunities compared to more diversified fintech companies.

What makes Posh Technologies unique

  • Posh.ai focuses specifically on credit unions and community banks, unlike broader fintech competitors.
  • Their AI-driven digital and voice bots offer 24/7 customer service, significantly enhancing operational efficiency and customer satisfaction.
  • The company's strong emphasis on seamless platform integration with existing banking systems sets it apart from less specialized AI solutions.
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