Manager – Quality Risk Management

This is an exciting opportunity to join the Belfast UK&I Consulting Quality Team within EY.

The Quality Team facilitates the adoption and application of the policies, procedures, methods, tools and principles that EY has put in place globally to ensure that services are delivered to a high standard.

Working in the Belfast Team and reporting to the Belfast Team Leader the successful candidate will provide a wide range of support to the Consulting business including operational risk management, compliance and the review of contracting/bid documents.

The candidate will: have working experience of general UK contracting terms; be able to manage senior stakeholders and know how operational mitigations are designed and put in place.

The Team is looking for a confident and motivated achiever with specific professional services and legal sector experience outside of the financial services/AML environment.

The Role

• Coordinating closely with supporting teams including Legal, Independence, and Business Resilience.
• Act as a point of contact for the review and resolution of contractual and operational risk management related queries including:
  • Business relationships.
  • Liability.
  • Regulatory/Auditor Independence.
  • Data Protection.
  • Third party risk.
  • Terms & Conditions, Confidentiality Agreements and Data Protection.
  • General contracting and sub-contracting principles/practices.
• Review and advise on client agreements, Statements of Work, subcontracts, NDAs with varying levels of complexity and with minimal direction but in accordance with EY’s contract negotiation guidelines and procedures.
• Address operational risk related issues as they arise invoking appropriate escalation and support functions as required.
• Address contract related issues as they arise, with appropriate escalation to General Counsel and other support functions as required.
• Propose and assist with the development of solutions for the enhancement of Quality processes, practices and contracting.
• Identification and ongoing management of regulatory requirements, including Independence during commercial contracting negotiations.
• Support the deployment of specific Risk Management projects and initiatives and become involved in running risk mitigation assessment programmes.

Skills and attributes

The successful candidate should be able to demonstrate:

• An understanding of urgency, with an ability to break down complex queries in a timely manner.
• Intellectual agility/flexibility to rapidly understand/solve complex risk/contracting problems using commercial awareness.
• Ability to work with senior stakeholders from Independence, Risk Management, and the wider Quality teams to discuss complex issues and seek resolution.
• Ability to work alongside the Firm’s partner group and be able to influence it in the successful design and implementation of Quality and Risk Management practices.
• Ability to be approachable, supportive, responsive and yet be prepared to make and defend difficult decisions on the application of contractual, regulatory and risk principles.
• Ability to present complex and difficult messages and feedback effectively using a variety of training and influencing techniques.