Full-Time
Technical Project Specialist
Industrial Filtration Products
John Brooks
51-200 employees
Industrial fluid handling systems
Compensation Overview
CA$72k - CA$90k/yr
Laval, QC, Canada + 1 more
More locations: Mississauga, ON, Canada
Hybrid
Hybrid work is listed for the Mississauga location.
Associate's
 Sales & Solution Engineering (1) |
|---|
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- A college diploma in a related field is required.
- Six to nine years of experience in technical sales, application support, engineering, or a related environment is required.
- Experience with product selection, costing, proposal development, and technical quotations is required.
- Experience performing hydraulic calculations, pump performance evaluations, and engineering analysis is required.
- Proficiency with enterprise resource planning, customer relationship management, order entry, and quoting systems is required.
- Strong analytical, problem-solving, and decision-making skills are required.
- Excellent verbal and written communication skills are required.
- Strong organizational skills and the ability to manage multiple priorities and deadlines are required.
- Proficiency with Microsoft Word, Excel, and Outlook is required.
- Customer focus and strong relationship management skills are required.
- Ability to work independently and collaboratively in a team environment is required.
- Provide advanced technical support through product selection, costing, proposal development, and solution design.
- Translate customer requirements into accurate quotations, pricing, and technical recommendations.
- Conduct engineering analyses, including hydraulic calculations and pump performance evaluations.
- Create, review, and follow up on quotations while supporting sales growth and customer satisfaction.
- Consult with customers to understand process requirements and recommend appropriate solutions.
- Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines.
- Resolve customer inquiries and technical issues in a timely manner.
- Manage major project bids and coordinate activities across internal departments and external stakeholders.
- Ensure project timelines, specifications, documentation, and compliance requirements are met.
- Maintain project documentation, including technical reports, inspection and test plans, and user manuals.
- Support continuous improvement initiatives by identifying opportunities to improve processes and efficiency.
- Build and maintain strong relationships with customers, suppliers, and vendors.
- Contribute to business objectives through technical expertise, project execution, and sales support.
- Epicor P21 or a similar system is preferred.
- Bilingual English and French ability is desirable.
John Brooks is a industrial fluid-handling distributor and engineering company. It supplies pumps, spraying equipment, filtration products, valves, and custom-engineered systems for industrial and municipal applications. Its customers include plants, contractors, utilities, and engineering teams that need equipment selection, integration, maintenance, and technical support. The company combines distribution and inventory with application engineering, system design, field service, sales, procurement, logistics, and customer support. Work spans application engineering, pumps, filtration, service, sales, warehouse, procurement, logistics, and administration.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Canada
Founded
1938
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Simplify's Take
What believers are saying
- John Brooks won a 2026 Canadian Business Excellence Award, strengthening employer brand.
- Rebranding and an enhanced website in 2026 sharpen its market presence.
- Employee headcount reached 399 in March 2026, and hiring stayed active.
What critics are saying
- Pump distribution is crowded; manufacturers can bypass John Brooks through direct channels.
- The 2024 Pump Division restructuring signals leadership churn and possible role instability.
- If manufacturer relationships slip, John Brooks becomes a replaceable middleman with shrinking margins.
What makes John Brooks unique
- John Brooks has 88 years in fluid handling and fourth-generation family ownership.
- It distributes Gorman-Rupp, SEEPEX, Wilden, Pulsafeeder, Wanner, and Verderflex in Canada.
- Its 2026 service-center expansion with Radium North deepens Northern Alberta field support.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Wellness Program
Company News
John Brooks expands service network through partnership with Radium North. For Immediate Release TORONTO, ON - July 2026 - John Brooks, a trusted leader in fluid handling technology for 88 years, is pleased to announce a new partnership with Radium North, an Indigenous-owned industrial services company, as an Authorized Service Centre serving the Wood Buffalo Region and Northern Alberta. The partnership expands John Brooks' service network by bringing factory-authorized pump repair, maintenance, and technical support closer to customers operating throughout Northern Alberta. Together, the organizations will deliver responsive, high-quality service backed by local expertise and the engineering, technical, and product support of John Brooks. As an Authorized Service Centre, Radium North will provide service and support for several leading pump manufacturers represented by John Brooks, including Gorman-Rupp, SEEPEX, Wilden, Pulsafeeder, Wanner, and Verderflex. Customers will benefit from faster turnaround times, reduced downtime, and dependable service from professionals who understand the unique demands of industrial operations in Northern Alberta. "Our customers rely on us to keep critical operations running, and that starts with having trusted service close to where they work," said Craig Rodger, John Brook's Service General Manager. "Radium North has earned a strong reputation for quality workmanship, safety, and customer service. Their local presence, combined with the technical expertise and manufacturer support of John Brooks, allows us to provide customers with faster response times and confidence that their equipment is being serviced to the highest standards." The partnership reflects both organizations' shared commitment to safety, technical excellence, and long-term customer success while strengthening service for industrial customers throughout the region. "At Radium North, our customers' needs are always our top priority," said Jason Kokaram, Manager of the Motor Division at Radium North. Partnering with John Brooks allows John Brooks Company Limited to expand the services John Brooks Company Limited offer while maintaining the exceptional workmanship, safety-first culture, and teamwork its customers have come to expect. Together, John Brooks Company Limited is creating a stronger service offering backed by strong products and technical expertise." About Radium North: Radium North Inc. is an Indigenous-owned company committed to being the contractor of choice in the markets it serves. Built on a foundation of innovation, exceptional workmanship, and customer-focused service, Radium North delivers industrial mechanical services, equipment maintenance, and field support throughout Northern Alberta. Safety is a core value embedded in every aspect of its operations, supported by a collaborative team dedicated to helping customers achieve safe, reliable, and efficient operations. About John Brooks: Since 1938, John Brooks has been solving fluid handling challenges for its customers through the people and products John Brooks Company Limited stand behind. John Brooks Company Limited take pride in its legacy as an independently owned, fourth-generation business that puts its people first. Its portfolio includes pumps, spraying equipment, filtration products, valves, and custom- engineered systems for the simplest and most complicated industrial and municipal applications. Media Contact: Leah Robinson, Marketing Manager E: [email protected]