Full-Time
Community Host
Posted on 9/9/2025
WSH International Investments
Contract catering provider across brand portfolio
Compensation Overview
£35.4k/yr
London, UK
In Person
 Customer Experience & Support (2) |
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- People and communication skills
- Have a genuine desire to deliver service and an approachable manner
- Be a creative thinker, ask questions and find solutions
- Easily engages in conversation and develops rapport with others
- Have excellent communication skills with both client and colleagues at all levels of the business
- Be intuitive and interested in other people
- Have the ability and personal drive to deliver consistently high standards
- Have exceptional attention to detail
- Be adaptable to varied client needs, at times under pressure
- Capable of handling customer complaints and identifying solutions or escalating as appropriate
- Self-motivated
- Be flexible, proactive and positive attitude
- Be organized and able to prioritize work effectively, with the ability to multi-task
- Be a strategic thinker and innovative problem solver
- Experience of working in a corporate/hotel/hospitality environment essential
- Experience in working within vendors and 3rd party suppliers to deliver a service
- Roam their domain, identifying problems
- Logging issues
- Booking meeting rooms
- Completing floor walks
- Inducting new starters
- Overseeing health and safety
- Develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space
- Experience within change management desirable
- Experience working with audio visual and conferencing equipment highly desirable
Westbury Street Holdings (WSH) is a British holding group that owns and runs several food-services brands. It focuses on contract catering, serving clients such as businesses, schools, and organizations through brands like BaxterStorey, Benugo, and Searcys. Its services include planning menus, sourcing ingredients, preparing meals, and delivering ongoing service tailored to each client, with an emphasis on fresh, seasonal, and locally sourced ingredients and controlled costs. The company stands out by managing a portfolio of established brands under one umbrella, integrating procurement and brand operations across diverse dining formats. Its goal is to provide dependable, high-quality food services to a wide range of clients while growing its brand portfolio and keeping costs under control.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Net assets surged 101% to £54.6M with £54M turnover.
- Debt ratio improved 4.2% to 91% boosting stability.
- Joined UN Global Compact on 20 February 2023.
What critics are saying
- Compass Group undercuts BaxterStorey by 15% eroding 20% share.
- Elior UK captures school clients causing 25% revenue drop.
- Private equity divests WSH by 2027 triggering fragmentation.
What makes WSH International Investments unique
- WSH owns BaxterStorey, Benugo, and Searcys brands in contract catering.
- WSH commits to 100% RSPCA Assured British free-range eggs.
- WSH launched Supplier Code of Conduct with 11 ESG targets.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.