Full-Time

Integrations Analyst III

Work Remotely Anywhere in the U.S

Updated on 11/21/2024

Businessolver

Businessolver

1,001-5,000 employees

Benefits administration platform for HR management

Consulting
AI & Machine Learning

Compensation Overview

$57k - $97kAnnually

+ Bonus Incentive Plan

Senior, Expert

Remote in USA

Category
IT Consulting
Consulting
Required Skills
JavaScript
SQL
Customer Service
Requirements
  • 7+ years of administrative outsourcing analyst or equivalent industry experience; programming experience within SaaS a plus
  • Advanced knowledge of system, service offerings and data relationship management as it relates to in- and outbound files; payroll knowledge strongly preferred
  • Demonstrated ability to mentor and train peers
  • Subject matter expertise in data imports, exports, and/or payroll
  • High level of proficiency in payroll, imports and exports
  • Client facing communication skills, taking a consultative approach to industry and organizational best practice
  • Contributions towards leadership and mentorship
  • Ability to handle multiple client assignments, with overlapping timelines
  • Ability to course-correct potential risk and serve as escalation point for technical solutioning
  • Consult on various approaches to working with internal and external partners to define solutions where they may not clearly exist
  • Experience with various programming languages (demonstrating the ability to learn – e.g. VBA, VBScript, JavaScript, macros and scripts); XML/XSL proficiency; expertise with Excel
  • A confident, positive self-starter who achieves high performance standards coupled with a willingness to perform a wide variety of tasks and projects
  • BS required, preferably in Business, Computer Science, or related field of study
Responsibilities
  • Communication with clients and vendors regarding requirements gathering and analysis; this involves ownership of action item resolution, working through issues with clients/vendors.
  • Coordination with project team members to understand client-specific benefits structure, file layouts, field mappings, and profiles​
  • Detailed documentation and configuration of files, along with secure file transfer setup​ and testing
  • Coordination with client and vendor contacts for meetings, specifications layout and testing​
  • Coordination with project manager to maintain project tracking documentation and status reports
  • Use of industry file formats such as ANSI 834​
  • Use of tools such as JavaScript/XML/XLS​; Beyond Compare, SQL, Access, Excel
  • Peer assistance on quality assurance, defect tracking, and resolution​
  • Participation in status discussions raising risk as needed​
  • Engagement in a culture of continuous improvement
  • Exceptional customer service to clients and internal teams
  • Cross-functional project participation
  • Build a broad understanding of delivery best practices and apply them effectively with our internal and external clients

Businessolver provides technology solutions for managing employee benefits, focusing on improving the healthcare experience for employees. Their main product is a benefits administration platform that automates tasks like enrollment, communication, billing, and reporting, making it easier for HR teams to manage benefits. This platform combines artificial intelligence with human expertise to ensure efficiency and empathy in service. Businessolver stands out from competitors by offering a personalized benefits journey for each employee, using data and AI to enhance understanding and utilization of benefits. The company's goal is to optimize employee benefits programs, leading to higher satisfaction and engagement among employees.

Company Stage

N/A

Total Funding

$63.4M

Headquarters

West Des Moines, Iowa

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Businessolver's AI-driven platform has shown to significantly improve benefits engagement and plan performance, as evidenced by their 2024 Benefits Insights Report.
  • The company's recent acquisition of Workterra expands its market reach, allowing it to serve organizations of nearly any size and complexity.
  • Recognition as one of America's Best Employers and winning a Merit award for digital benefits engagement technology underscores Businessolver's strong market position and employee satisfaction.

What critics are saying

  • The competitive landscape in HR and benefits technology is intense, requiring continuous innovation to maintain a leading position.
  • Integration challenges from recent acquisitions like Workterra could pose operational risks and affect service quality.

What makes Businessolver unique

  • Businessolver's platform uniquely combines AI and human expertise to deliver a personalized and empathetic benefits experience, setting it apart from competitors who may focus solely on automation.
  • The company's focus on personalization and empathy in benefits administration helps drive higher employee engagement and satisfaction, unlike more generic solutions.
  • Businessolver's strategic partnerships, such as with Alpine Motorsports, highlight its innovative approach and commitment to people-centered solutions.

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PTO

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