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Revenue Operations Lead
Customer Success
Confirmed live in the last 24 hours
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Public Speaking
Communications
Requirements
  • An absolute owner - owning the output and fill in the gap wherever is needed
  • A collaborator - the customer's success is the team's success and your success
  • An empathetic problem solver - the ability to break down complex and ambiguous problems
  • A first principles thinker - be able to answer the “why” before any decision
  • Insatiably curious - be able to dig deep and learn
  • Customer experience steward - won't rest until customer issues are resolved in a high quality manner
  • Effective and efficient communicator - our customers are busy and want their issues understood quickly
  • 5+ years experience managing Marketing/Revenue operations for high growth B2B Saas
  • Excellent presentation and public speaking skills
  • Strong verbal and written communication skills
  • Excel/G-Sheets power user, and skilled in data visualization
  • Effective cross-functional leadership experience
Responsibilities
  • Lead the development and implementation of revenue-driving initiatives and processes within the Customer Success & Implementation organizations, with an emphasis on building for scale
  • Work closely with cross-functional teams to define and implement tracking and measurement frameworks for revenue-driving initiatives
  • Analyze and interpret data to proactively provide insights and recommendations to relevant stakeholders across the business
  • Stay up-to-date on industry best practices, tools, and new revenue-driving trends, and provide recommendations for adoption
  • Develop and maintain documentation for Customer Success processes and standard operating procedures
NexHealth

51-200 employees

Real-time patient booking platform
Company Overview
NexHealth's mission is to accelerate innovation in healthcare. The company has built a software platform for doctors to connect with patients, and is integrating with the many, many health record systems so developers only need to access their API to integrate health records into their applications.
Benefits
  • Competitive salary
  • Equity
  • Medical, dental & vision
  • Unlimited PTO
Company Core Values
  • Solve the customer's problems, not yours
  • Do the things others are not willing to do
  • Take ownership
  • Say what's on your mind, with positive intent
  • Think in first principles
  • Live in the details