Full-Time

Lobby Hostess

Posted on 10/1/2025

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

No salary listed

Dubai - United Arab Emirates

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • Previous experience in guest services, concierge, or hostess roles, preferably in luxury hotels or resorts
  • Excellent interpersonal and communication skills
  • Ability to anticipate guest needs and provide personalized assistance
  • Strong organizational and multitasking abilities
  • Fluency in English
  • Knowledge of local attractions, culture, and amenities in Dubai and the surrounding areas
  • Familiarity with hotel management systems
  • Ability to handle high-pressure situations with grace and composure
  • Detail-oriented with a keen eye for maintaining a pristine lobby environment
  • Flexibility to work various shifts, including weekends and holidays
  • Professional appearance and confident demeanor
  • Located in Dubai, United Arab Emirates
Responsibilities
  • Greet and welcome guests upon arrival, providing a warm and professional reception
  • Offer personalized assistance and information about hotel facilities, services, and local attractions
  • Coordinate with front office, concierge, and bell staff to ensure smooth guest arrivals and departures
  • Maintain the lobby area and public spaces in a clean, organized, and visually appealing condition
  • Handle guest inquiries, special requests, and reservations efficiently and courteously
  • Monitor guest satisfaction in the lobby area and address any concerns promptly
  • Assist with VIP arrivals, departures, and special occasions
  • Promote hotel services and experiences to enhance guest satisfaction and drive revenue
  • Ensure compliance with health, safety, and hygiene standards in all public areas
  • Collaborate with other departments to provide seamless guest experiences
  • Stay informed about local events and attractions to provide up-to-date information to guests
Desired Qualifications
  • Additional languages are highly advantageous
  • Experience in luxury hotels or resorts is desirable
  • Collaborative team player with a positive attitude

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

Simplify Jobs

Simplify's Take

What believers are saying

  • Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
  • €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
  • Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.

What critics are saying

  • Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
  • Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
  • Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.

What makes All Accor unique

  • Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
  • ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
  • Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.

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Benefits

Employee Discounts

Professional Development Budget

Company News

MarketScreener
Aug 27th, 2025
Accor : announces the success of its new senior bond issuance

Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...

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Jun 24th, 2025
Exclusive Resorts Takes Stake in Accor's Onefinestay — Exclusive

Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.

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Jun 26th, 2023
Sovereign capital backs New World Group portfolio company Valesco in €460m acquisition of Accor HQ in Paris

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PYMNTS
Nov 25th, 2020
Accor And Ennismore Join Forces To Create Global Lifestyle Hotel Giant

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