About Us

SPARCK is the design and innovation heart of technology consultancy BJSS. This unique relationship means we can design and deliver innovative products and services for people and the planet, in a human-centred way.

We operate from 26 locations across the UK, Europe, Australia, and the United States. We bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We look for people with a passion for making an impact by bringing their own unique experiences and ideas. So if you are someone who thrives on collaborating, solving problems, and getting stuff done, we’d love to hear from you.

We want to continue to grow our team with people just like you!

About the Role

We are looking for a content designer who can help our clients create simple, engaging experiences for their users. You will:

• Make complex language and processes easy to understand
• Iterate designs and evidence your decisions with user research and data
• Work with product and service designers to develop connected end-to-end content
• Use information architecture and prioritisation to structure content effectively
• Collaborate and plan with researchers to facilitate content-led usability testing design accessible content that meets WCAG 2.1 requirements
• Meet user needs and identify opportunities to improve user experiences
• Co-design and collaborate openly to improve your designs, through pair writing, peer reviews, and content crits
• Advocate for content design with clients and across the wider SPARCK community
• Share your knowledge with the SPARCK community, stay up to date with content design best practice, and write blogs
• Build excellent stakeholder relationships

About You

You will be:

• A content design expert with a broad knowledge of human centred design
• Pragmatic, collaborative and comfortable in fast paced environments and creative in solving problems
• Passionate about designing accessible and inclusive content
• Experienced at turning ideas into reality through prototyping
• Skilled at planning content design work and having difficult conversations with stakeholders about the importance of content design
• Expert at sharing your skills to enable clients to manage their own content
• Confident in presenting ideas and recommendations, and facilitating workshops
• A strategic thinker, able to meet business objectives
• Interested in learning and developing your skills

Bonus points if you have experience in:

• Content design tools like content management systems and Figma
• Developing content design patterns
• Working to GDS or NHS style guidelines
• Agile working
• A range of public and private sectors
• Consulting
• Search engine optimisation (SEO) best practice

The role can be based in either our Bristol, Leeds, Manchester or Nottingham office and we operate a hybrid working model.

Some of the Perks

• Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
• Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual’s need, including 24/7 GP services, mental health support, and other
• Life Assurance (4 x annual salary)
• 25 days annual leave plus bank holidays
• Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
• Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
• An industry-leading referral scheme with no limits on the number of referrals
• Flexible holiday buy/sell option
• Electric vehicle scheme
• Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
• Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
• You will become part of a squad with people from different areas within the business who will help you grow at BJSS
• We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
• GymFlex gym membership programme

We want to ensure that everyone can perform to their best during the interview process. Please let us know, at any stage, if you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.