Assistant Housekeeping Manager

Why us?

The Asbury Ocean Club is effortless living at its best – a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. A unique blend of intimacy and grandeur serves as the hallmark of your stay in any one of our 54 guest rooms. With magical views, soaring ceilings, and private balconies, the sunlight is amplified, and the outdoors is invited in. Gracefully understated design and handpicked furnishings create the sense of beach house straight out of a dream.

The Asbury mashes up Asbury Park's Victorian-era history, rock-n-roll present, and shiny future into a new kind of social hub. Come experience our vibrant bars and hangouts like our renowned rooftop lounge Salvation, the outdoor movie theater Baronet and our lively lobby bar Soundbooth.  There’s something for everyone at The Asbury, whether it’s hanging by the pool, enjoying live music in the lobby, soaking up a well being class on Baronet or simply relaxing in your room, this is the new Asbury Park.

Why Us?  At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

The Housekeeping Manager at Asbury Ocean Club Hotel leads the daily operations of the housekeeping team, ensuring that every room and public space at this Michelin Key coastal property meets the high cleanliness and presentation standards that define the Asbury Ocean Club guest experience. This role manages housekeeping staff, schedules cleaning assignments, maintains quality standards, oversees linen and supply management, and ensures that the 54 handpicked rooms of this intimate beachfront retreat are always presented at their absolute best. Their leadership keeps the physical heart of the hotel beating beautifully every day.

They are an ambassador of happiness and hospitality, inspiring both guests and fellow associates through their commitment to excellence.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• 5-30 associates

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Asbury Ocean Club Hotel, we embrace:

• MICHELIN-Recognized Coastal Luxury - 2025 MICHELIN Key honoree and one of the Jersey Shore's most acclaimed stays
• Understated, Residential Elegance - 54 handpicked rooms with loft-like ceilings, private terraces, and a beach-house-from-a-dream aesthetic
• The Drawing Room as Living Heart - Glass-enclosed pool-side gathering space that serves as bar, music room, and social anchor
• Effortless Ocean-Front Escape - 70 minutes from Manhattan with an intimacy that feels entirely removed from the city
• Art, Music & Asbury Park Identity - Embedded in a city known for rock history, creative renaissance, and boardwalk culture

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Asbury Ocean Club Hotel and align with Sage Hospitality's commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• One to two years of post-high school education.

Qualifications

• Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
• Requires supervisory/management skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
• Ability to communicate information and hotel services to management and guests.
• Ability to inspect guest rooms, public areas, and back of house, and review reports.
• Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
• Ability to interpret reports.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift.
• Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
• No driving required.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $45,000.00 - USD $50,000.00 /Yr.

Compensation: 45000 to 50000 (USD)