JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Events Coordinator – 40 Hours a week
6 month fixed term contract
We are looking for an Events Coordinator to support the team for a six month fixed term contract.
You will need to
▪ To ensure all guests receive an excellent welcome and that you consistently deliver high quality, great service
▪ To process the booking in of the sites Events in accordance with local clearance procedures using client software programs.
▪ Provide support to the Events Manager and deputise in their absence.
▪ Use computer as an effective communication tool, inputting data as requested into excel and word documents
▪ Ability to identify and escalate building maintenance issues/hazard perception
▪ Attend training as appropriate/on-line/out of house/self-development
▪ To handle any guest complaints and provide a swift solution or escalate as appropriate
▪ To ensure you are immaculately dressed in uniform and adhere to Client and JLL grooming standards
▪ To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language
▪ To ensure telephone and email etiquette is professional and adhered to at all times, including the answering and directing of calls
▪ To be articulate and pre-empt the needs of clients and visitors
▪ To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival
▪ To communicate effectively with other departments, ensuring Events run as smoothly as possible
▪ To communicate professionally with residents of the building (inc. building-wide messages) and the client, providing a 5* level of service at all times
▪ To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation
▪ To efficiently report any maintenance, IT or Health and Safety concerns to the relevant department
▪ To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc.
▪ To actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas
▪ To assist in any other reasonable duties as required by your colleagues, Managers, or clients
▪ To be flexible and be available for variety of different shifts
#LI-JB2
Location:
On-site –Derby, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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