UX Designer

UX Engineer - Customer Lifecycle Engineering, CMR ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE As a UX Engineer, You undertake the product design work independently and autonomously, by utilising deep knowledge of at least one product area/user community and advising less experienced members of the team. TECH PROFILE/ESSENTIAL SKILLS • Demonstrates knowledge of the design process. • Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. • Problem solving - Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem. • Design craft - Mastering the methods and tools appropriate to specific disciplines (Interaction Design, Information Architecture, Interface Design, Motion Design) • Research craft - Experienced in planning and running research activities, ranging from usability testing to measurement of perceived usability/satisfaction. Confident in analysing insights, extracting themes and identifying opportunities. • Financial domain expertise - Knowledgeable of the Financial & Risk (F&R) product domain, terminology and workflows. • Project planning & delivery - Demonstrates the discipline of planning, organising and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. • Customer focus - Demonstrates a customer-centric approach to explore business challenges, developing tailored solutions and providing trusted advice. • Design standards - Successfully upholding and regularly contributing to the LSEG design standards (for example, interaction, visual, motion, typography). • Communication & collaboration - Communicating clearly, effectively and inclusively across the org. Proficient with different communication styles (for example, suggestive vs directive). PREFERRED SKILLS AND EXPERIENCE • Five or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision. • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns. • Ability to iterate designs and solutions efficiently and intelligently. • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. • A clear understanding of the importance of user-centered design and design thinking. • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications. • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval. • Be passionate about resolving user pain points through great design. • Be open to receiving feedback and constructive criticism. • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. EDUCATION AND PROFESSIONAL SKILLS • Any degree in the relevant field. • Solid English reading/writing capability required. • Good communication & articulation skills. • Curious about new technologies and tools, creative thinking and initiative taking. DETAILED RESPONSIBILITIES • Holds accountability for the delivery of own autonomous work • Utilises deep knowledge of domains, products areas or user communities, advising and supporting junior members of the team • Contributes to LSEG design standards and onboards new members of the team to understand and meet the standards • Supports the creation and validation of new and innovative design solutions, and helps refine and improve existing designs • Runs research and product validation/measurement activities with limited supervision • Follows best practice and relevant design methodologies and processes, working across all stages of the product lifecycle from discovery, through define and to build. • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. • Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. • Identify design problems and devise elegant solutions. • Make strategic design and user-experience decisions related to core, and new, functions and features. • Take a user-centered design approach and rapidly test and iterate your designs. • Collaborate with other team members and stakeholders. • Ask smart questions, take risks and champion new ideas. LSEG PURPOSE AND VALUES Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share. To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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