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Full-Time

Client Service Specialist

Posted on 6/24/2024

BambooHR

BambooHR

1,001-5,000 employees

Cloud-based HR management software provider

Data & Analytics

Entry

Remote in USA

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Communications
Customer Service
Requirements
  • Open to in-office training
  • Dedicated workspace for remote work
  • 1-2 years of customer service or technical troubleshooting experience
  • Excellent interpersonal communication skills
  • Passion for customer care
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Articulate and concise in English communication
  • Resilient and able to work past difficult situations
Responsibilities
  • Provide world class customer service via phone, email, and chat
  • Contribute to a brand of setting people free to do great work
  • Develop an understanding of BambooHR products
  • Guide clients in performance management, time-tracking, onboarding, and applicant tracking systems
  • Think on your feet to work through complex questions
  • Work independently and in a team-based environment
  • Keep up to date on new features and products

BambooHR offers a cloud-based HR management software that simplifies HR processes, including hiring, onboarding, payroll, benefits administration, and employee performance management. The software provides intuitive features, automated workflows, and integrations, serving over 26,000 customers and 2,500,000 employees worldwide.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lindon, Utah

Founded

2008

Growth & Insights
Headcount

6 month growth

9%

1 year growth

13%

2 year growth

21%
INACTIVE