Why Chapter?

The Best Medicare Guidance in America
*Our lawyer isn’t even nervous about us saying this

Every morning, 10,000 Americans wake up and begin their first day of retirement. Chapter is re-inventing the way that Americans transition into retirement, starting with Medicare.

For most people, Medicare is boring, bureaucratic, and confusing. But it’s important. If people wait too long to choose coverage, they risk lifetime penalties, may need to undergo medical underwriting, or may pay out-of-pocket for 20%+ of medical costs plus prescriptions and most costs of dental, vision, and hearing. You can’t find better Medicare recommendations or support anywhere else, period. In other words, we guarantee we can maximize savings and benefits for Medicare coverage.

Our Commitment:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

How You’ll Contribute to our Mission:

Chapter is looking to expand our advisory team. In this role, we impact lives daily by saving our members thousands on out-of-pocket medical costs and insuring financial stability in what should be the best chapter of their lives. As a medicare expert, you will listen, guide, teach and empathize with our members in their medicare Journey. Our advisors offer concierge-level service with our proprietary technology to guide Retirees into the top coverage for them this year and every year after. This is a full-time role. We are currently offering a *$1,500 signing bonus *to all new Medicare Advisors* *who start before March 1st, 2023

In this role, you will spend several hours each day advising seniors via phone and email.

You should apply for this position if you are excited to set and achieve ambitious goals. We measure advisor performance based on three things:

1) Customer satisfaction
2) Customer retention
3) Number of customers enrolled

While your compensation will be tied to your performance, it does not vary based on the specific coverage you recommend, even if it is with a carrier that does not pay Chapter.

Responsibilities:

• Assess seniors’ Medicare needs with an engaging, natural, and professional demeanor.
• Provide prompt and efficient service by phone and email.
• Use Chapter’s software to identify plan options for seniors.
• Demonstrate strong prioritization skills to determine what is important.
• Educate & guide clients into the right insurance coverage for them

About You:

• Strong sense of ownership, self-motivated, driven, and able to work independently as well as fostering a collaborative environment
• Active life and health license or desire to train and become a licensed insurance agent
• Computer savvy
• Strong interpersonal skills and distinguished verbal and written communication ability
• 1+ years of prior sales experience

Benefits and Perks:

• Chapter covers 100% of employee health insurance premiums
• Membership at One Medical (concierge medicine)
• Wellness & Home office stipend
• Join a BuiltIn NYC startup to watch in 2022
• Generous parental leave
• Paid holidays (10 days of PTO, 5 sick days, & 5 Bonus PTO days after AEP)

The salary for this role will be the $52,000/$25.00 an hour, with uncapped commission structure (OTE 80,000 - 120,000) + equity, but it might vary depending on skills and experiences. If you think you’d be a good fit for the role, you should apply. All of our offers are based on our assessment of each individual’s unique skills and experience.