Full-Time

Servicenow Application Architect

Posted on 1/28/2025

IBM

IBM

10,001+ employees

Technology solutions for AI, cloud, and security

Compensation Overview

$153k - $231kAnnually

Expert

Houston, TX, USA

Hybrid position requiring in-office work; travel up to 20% or 1 day a week.

Category
Backend Engineering
Software Engineering
Required Skills
JavaScript
ServiceNow
Requirements
  • Overall 10+ years of experience in IT Service Management, Project handling, Process & ServiceNow Technical Consulting and Platform implementation.
  • Around 5+ years of experience in implementing ServiceNow platform.
  • Experience in JavaScript, Web Services, AJAX, XML/JSON.
  • Experience in implementing ServiceNow processes and functions.
  • Experience with IT Service Management and related tools.
Responsibilities
  • Act as the subject matter expert to all matters relating to ServiceNow solutions.
  • Identify opportunities for improvement within existing service operations and core propositions related to ServiceNow.
  • Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution architecture.
  • Proactively bring thought leadership and business outlook to effectively address client issues/demands related to ServiceNow solutions.
  • Provide technical guidance and Management of ServiceNow project delivery.
Desired Qualifications
  • Web applications, networks, protocols and email (SMTP, POP3).
  • Strong experience in ServiceNow integration projects with external system of record applications (EX : WORKDAY, SAP , 3rd party ticketing tools, Procurement systems, etc.)
  • Experience in leading ServiceNow platform upgrade projects Certified Implementation Specialist – ITSM.

IBM provides a variety of technology solutions, including artificial intelligence, cloud computing, and data security, to help businesses improve their operations. Their products work by utilizing advanced technologies to enhance business agility and efficiency. For example, the IBM Supply Chain Intelligence Suite uses AI to automate processes and strengthen supply chain resilience, while IBM Cloud for VMware Solutions allows businesses to modernize their applications and workloads. What sets IBM apart from its competitors is its long-standing history in the technology sector and its comprehensive approach that combines hardware, software, and consulting services. The company's goal is to drive innovation and sustainability in technology, as seen in their efforts to offer certified pre-owned servers to minimize environmental impact and their development of the IBM Power10 technology to secure data across various platforms.

Company Size

10,001+

Company Stage

IPO

Headquarters

Town of North Castle, New York

Founded

1911

Simplify Jobs

Simplify's Take

What believers are saying

  • IBM's acquisition of Kubecost strengthens its cloud cost management capabilities.
  • IBM's collaboration with Cohesity enhances its cyber resilience offerings.
  • IBM's sale of its Turkish subsidiary allows resource reallocation to strategic growth areas.

What critics are saying

  • IBM's acquisition of HashiCorp may face integration challenges.
  • Sale of Turkish subsidiary could affect IBM's regional market presence.
  • IBM's expansion in cloud services may increase competition with established providers.

What makes IBM unique

  • IBM's acquisition of HashiCorp enhances its hybrid cloud platform capabilities.
  • IBM's focus on sustainability is evident in its acquisition of Prescinto.
  • IBM's AI-driven solutions improve supply chain resiliency and business agility.

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Benefits

Hybrid Work Options

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