Customer Account Executive

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

Customer Account Executive, Commercial

Are you passionate about building and nurturing customer relationships while driving business growth? HackerOne is seeking a Customer Account Executive to join our dynamic sales team. In this role, you will focus on expanding existing customer accounts and identifying new business opportunities within our target market segment.

Your Journey at HackerOne:

As a Customer Account Executive, your primary responsibility will be to cultivate relationships with our valued existing customers and strategically identify opportunities for business expansion. You will play a pivotal role in driving revenue growth and promoting HackerOne’s products and services to help customers enhance their cybersecurity programs.

Mission of the Customer Account Executive Team at HackerOne:

Our mission is to empower customers to run world-class security programs by leveraging HackerOne’s products, services, and global community of hackers. As a Customer Account Executive, you will contribute to this mission by delivering exceptional customer experiences and driving business outcomes for our clients.

What You Will Do:

• Manage the end-to-end sales cycle for assigned customer accounts, from lead to close.

• Meet and exceed monthly, quarterly, and annual sales quotas.

• Develop and qualify customer leads to generate new business opportunities.

• Conduct presentations and demonstrations of HackerOne’s platform, both online and in person.

• Collaborate with Renewals Managers and Customer Success Managers to develop strategic plans for account growth.

• Understand customer needs and challenges to effectively communicate how HackerOne can address them.

• Utilize Salesforce for lead, account, and opportunity management.

• Maintain accurate quarterly sales forecasts.

Who You Are:

• 2+ years of software or web technologies sales experience, preferably selling to a technical audience.

• Proven track record of success in a sales environment, exceeding targets and quotas.

• Strong presentation and communication skills, both verbal and written.

• Ability to understand and articulate technology solutions and their value propositions.

• Collaborative mindset with the ability to work effectively in a team environment.

• Intellectually curious and adaptable to change.

• Strategic thinker with the ability to identify and pursue business opportunities.

Security industry knowledge is not required but considered a plus!

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We are a Circle Back Initiative Employer and commit to responding to every applicant.

We’re committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.