Winter 2025

Service Delivery Intern

Posted on 9/9/2025

Avertium

Avertium

51-200 employees

Programmatic cybersecurity managed services and consulting

No salary listed

Knoxville, TN, USA

Remote

Category
Operations & Logistics (1)
Requirements
  • Current enrollment in a Bachelor’s program in Business Administration, Information Systems, Computer Science, Cybersecurity, or a related field
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Interest in cybersecurity and service delivery
  • Ability to work both independently and collaboratively
Responsibilities
  • Assist in organizing and tracking service delivery activities for customer accounts
  • Support scheduling and coordination of internal teams to meet contract requirements
  • Help monitor and report on key performance indicators related to service quality
  • Learn how to analyze operational data and assist with process improvement initiatives
  • Participate in meetings and help document action items and follow-ups
  • Help maintain positive relationships with customers by assisting with communication and issue resolution
  • Participate in customer calls and meetings as appropriate
  • Learn how to identify potential risks or service delivery gaps and escalate them to senior team members
  • Assist in reviewing program budgets and forecasts
  • Support the preparation of materials for leadership reviews
  • Learn about strategic planning and how service delivery aligns with customer goals
  • Gain exposure to cyber security operations and managed services
  • Develop an understanding of compliance and risk management in enterprise environments
  • Work alongside experienced professionals and learn from real-world case scenarios
  • Build foundational skills in project coordination, communication, and service management
Desired Qualifications
  • Familiarity with cybersecurity concepts or tools (such as Microsoft Defender or SentinelOne)
  • Experience with data analysis, reporting, or customer service
  • Previous internship or project experience related to IT, business, or cybersecurity

Avertium provides managed security services and consulting to mid-to-enterprise organizations, helping improve cyber maturity through network monitoring, risk management, and attack surface management. It uses a subscription-based programmatic model that combines ongoing security operations with advisory support, offering continuous monitoring, risk assessments, and guided security improvements with measurable outcomes. Its differentiator is a practical, relationship-driven, small-town culture paired with trusted leadership and high-quality resources that balance risk reduction with business continuity. Its goal is to help clients achieve measurable improvements in their security posture and resilience while keeping operations smooth.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Phoenix, Arizona

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Mid-market and enterprise demand for managed security services continues accelerating post-2025.
  • Microsoft Sentinel and Defender integration positions Avertium for cloud-native security growth.
  • Virtual CISO and business continuity services expand TAM beyond traditional MXDR offerings.

What critics are saying

  • CEO transition from Bill Carroll to Vicente Velez in November 2025 signals leadership instability.
  • Fusion MXDR launched June 2022 lags CrowdStrike and Palo Alto Networks' AI capabilities.
  • 51-200 employees and $67.8M revenue limit R&D against Secureworks and enterprise competitors.

What makes Avertium unique

  • Elite Microsoft partnership and 'Assess, Design, Protect' methodology deliver measurable security outcomes.
  • Cyber Fusion Centers combine AI-driven detection with 24/7 human expertise for rapid response.
  • Comprehensive compliance alignment with SOC2, ISO 27001, NIST, and CIS frameworks.

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Benefits

Unlimited Paid Time Off

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-4%

2 year growth

-3%
EIN Presswire
Nov 19th, 2025
Avertium Recognized as a Microsoft Security Excellence Awards Finalist for Security Trailblazer

Avertium recognized as a Microsoft Security Excellence Awards finalist for Security Trailblazer. Security Trailblazer MISA Excellence Awards 2026 Finalist, Avertium KNOXVILLE, TN, UNITED STATES, November 19, 2025 / EINPresswire.com / - Avertium today announced it is a Security Trailblazer award finalist in the Microsoft Security Excellence Awards. The company was honored among a global field of industry leaders that demonstrated success across the security landscape during the past 12 months. "Being named a finalist for the Security Trailblazer Award is a tremendous honor. It reflects Avertium's commitment to advancing modern cybersecurity and delivering measurable resilience for our customers. As AI reshapes both the threat and defense landscape, we're proud to innovate alongside Microsoft to help organizations build secure AI adoption, and remain ahead of emerging threats," said Ben Masino, President and Chief Growth Officer for Avertium. At the Microsoft Security Excellence Awards on January 26, 2026, Microsoft will celebrate finalists in 6 award categories honoring partner trailblazers, solution innovators, customer and technology champions, and changemakers. This is the sixth year Microsoft is recognizing partners for their outstanding work in the security landscape. All finalists are members of the Microsoft Intelligent Security Association (MISA), an ecosystem of leading security vendors comprised of software development companies and services partners that have integrated their security products and services with Microsoft's security technology. "I'm very pleased to extend my warmest congratulations to this year's finalists for the Microsoft Security Excellence Awards. These are presented each year to recognize the outstanding achievements of our Microsoft Intelligent Security Association members as they improve customers' ability to identify and respond to security threats. Our community is made up of the most reliable and trusted security vendors worldwide. This year we received hundreds of quality submissions from partners and Microsoft stakeholders, so this year's finalists stood out in a crowd of exceptional talent. It's my pleasure to acknowledge and celebrate their work over the past year," said Maria Thomson, Director, Microsoft Intelligent Security Association. MISA was established to bring together Microsoft leaders, software development companies and services partners to work together to defeat security threats and make the world a safer place. The industry veterans in MISA and Microsoft will vote to select the winners of the Microsoft Security Excellence Awards, providing an opportunity for colleagues to honor their peers for delivering exceptional work to our shared customers. Avertium is a cyber fusion and MXDR leader, delivering comprehensive security and compliance services to mid-market and enterprise customers. Our unique "Assess, Design, Protect" approach addresses and improves security strategy, reduces attack surface risk, strengthens compliance, and provides continuous threat protection. Avertium maximizes customer security investments and enables customers to focus on growth, innovation, and business outcomes, while assuring that their security infrastructure is resilient and adaptive to evolving threats.

PR Newswire
Jun 28th, 2022
Avertium, LLC launched Fusion MXDR on Jun 28th 22'.

Avertium, a cyber fusion company, today announced the launch of Fusion MXDR, the company's threat-informed, managed extended detection and response (MXDR) service.

Avertium
Aug 18th, 2021
Avertium hired Scott Hrastar as Chief Technology Officer on Aug 18th 21'.

Avertium, the cybersecurity services provider that companies turn to when they want more than standard security services, today announced Scott Hrastar has joined the Avertium team as Chief Technology Officer.

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