Private Bank Acct Spec II

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Individual at this level is expected to work independently and consult with other team members of supervisors on client issues of greater complexity.

• Contribute to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process with a general understanding of Fiduciary Risk, Responsibility, and Law as it pertains to Trust Account setup, maintenance, administration etc

• Accountable for reporting or process administration as needed

• Roles at this level are typically for those exhibiting strong basic executional capabilities and who are beginning to take on more responsibility. However, there is not significant independence of action at this level.

• Collaborate with internal LOB's to ensure client information is complete during the acceptance and maintenance processes including client communication when necessary

• Depending on assignment, could serve as a control point by ensuring all required documents are present and accurate while verifying that all required approvals are properly obtained.

• Responsible and accountable for risk by openly exchanging ideas, opinions, and elevating concerns while utilizing and interpreting IM&T Policy and Procedures to process all client requests

• Depending on assignment, responsible for completing a pre-opening account risk review, ongoing account maintenance, account change requests, account funding, transactional account activity, cost basis adjustments and IRS Transfer Statement requirements, court accountings, account closings, and other special projects.

• Primary focus is on execution within defined parameters, with some expansion based on developing capabilities and or experiences, in partnership with more experienced staff.

• Depending on job assignment, takes on more complex coding and account types

• Depending on job assignment, additional knowledge on the Trust side

• Leverage knowledge base in IRA and ERISA plans, may participate in the DOL Fiduciary Rule review process. The main responsibility is to ensure that all IRA rollover money received has had the best interest client recommendation completed prior to opening or adding assets to IM&T.

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• 3+ years Trust Operations/Private Banking/Customer Service

• 4 year College degree preferred

• Experience with Microsoft office products, such as Word, Excel, PowerPoint and Outlook.

• Acquired understanding of company policies, procedures, and operations.

• Ability to multi-task and work well under pressure

• Knowledge of Fiduciary Risk responsibility as well as a basic understanding of the firms businesses and the related industry economics

• Excellent verbal and written communication skills

• Effective customer relations both internal and external

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