IT Intern - Analytics and Dashboards

A Day in Your Life at MKS:

As a Graduate IT Data Analytics Intern, you will partner with the delivery organization to create dashboards and key metrics. You will report to the Sr Manager, IT. This is a hybrid position, therefore candidates must live within a commutable distance to Andover, MA

You Will Make an Impact By:

• Configure ServiceNow to streamline administrative processes and enhance team productivity
• Develop and maintain SNOW dashboards to provide real-time insights into project status and performance
• Create reports and visualizations using tools such as Power BI or other business intelligence platforms
• Generate burndown charts and other project management visuals to track progress
• Assist in training employees on SNOW features and best practices
• Support the enhancement delivery team with data analysis and reporting needs
• Collaborate with team members to identify areas for process improvement

Skills You Bring:

• Currently pursuing a master’s or PhD degree in Computer Science, Information Technology, or a related field
• Familiarity with ServiceNow platform and its capabilities
• Basic understanding of data visualization and reporting concepts
• Strong analytical and problem-solving skills
• Experience with ServiceNow administration or development
• Knowledge of business intelligence tools such as Power BI or Tableau
• Familiarity with agile project management methodologies
• Basic programming skills (JavaScript, SQL, etc.)

Physical Demands and Working Conditions:

• Perform activities such as sitting, standing, or typing for extended periods of time
• Regularly requires good manual dexterity and coordination
• Ability to remain in a stationary position for 90% of the time
• Must be able to communicate information and ideas so others will understand • Must be able to exchange accurate information
• Operates in a professional office environment
• Constantly operates a computer and other office productivity machinery
• Ability to observe documents and details at close range (within a few feet of the observer)
• Noise level in the work environment is usually average

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Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected].

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