Full-Time

General Manager

Posted on 1/16/2025

Taskrabbit

Taskrabbit

1,001-5,000 employees

Marketplace for hiring skilled help

Consumer Software
Consumer Goods

Senior, Expert

London, UK

Requires in-office presence multiple days per week in Central London (Soho area).

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Supply Chain Management
Requirements
  • Overall 8+ years of experience in commercial growth driving and P&L management in excess
  • Excellent communication and influencing skills
  • A commercial growth mindset and a demonstrated ability to manage ambiguity
  • You are a highly developed strategic thinker and can apply high level business acumen to the short and long term success of the markets
  • You use data driven decisions to tell the story in a way that is innovative and there is a drive to optimize output
  • You mentor, coach and help your teams to connect to the business goals
  • You’re comfortable operating at a fast pace in an entrepreneurial environment
  • You love open, honest, healthy communication
Responsibilities
  • P&L responsibility for Europe
  • Accountability for both sides of the marketplace, demand generation across all marketplaces (IKEA+GM) as well as ensuring strong supply health and task fulfillment
  • Responsible for value propositions for both sides of the marketplace
  • Setting the in market strategy to deliver core commercial goals incl, revenue and contribution margin
  • Overseeing all tactical and operational execution for all functions
  • Collaborating with cross functional stakeholders to action on key market opportunities regionally, market specific and globally
  • Manage on-the-ground initiatives that optimize and improve local fulfillment, supply activation and client retention
  • Lead a large multi layered team across markets comprised of tasker success, partner management and marketing

Taskrabbit connects clients with skilled individuals, called Taskers, to help with various household and personal tasks. Clients can hire Taskers for chores like cleaning, furniture assembly, home repairs, and running errands. The platform operates as a marketplace where clients post tasks, and Taskers bid on them, offering competitive rates. Taskrabbit charges a service fee on each transaction, which is a percentage of the task's total cost, allowing the company to earn revenue with each completed task. Accessible through a website and mobile app, Taskrabbit emphasizes same-day service for clients needing immediate help. The company also has a "Happiness Pledge" to ensure customer satisfaction and address any issues quickly. Taskrabbit aims to provide a reliable and efficient way for people to get things done, focusing on convenience and quality service in the home services market.

Company Stage

Series C

Total Funding

$36.6M

Headquarters

San Francisco, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Dolly expands Taskrabbit's local moving and delivery services.
  • Partnership with Arcade1Up taps into the growing home entertainment market.
  • Collaboration with Robinhood offers retirement savings options for gig workers.

What critics are saying

  • Increased competition from new gig economy platforms may dilute market share.
  • Integration challenges from Dolly acquisition could affect service quality.
  • Reliance on same-day service may strain operational capabilities during peak demand.

What makes Taskrabbit unique

  • Taskrabbit offers same-day service, appealing to clients needing immediate assistance.
  • The platform connects clients with skilled Taskers for various household and personal tasks.
  • Taskrabbit's Happiness Pledge ensures customer satisfaction and prompt issue resolution.

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Benefits

Health Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Vacation

Wellness Program

Professional Development Budget

Fertility Treatment Support