About The Role

Are you a detail-oriented dynamo with a flair for time management and data entry? Do you thrive in a bustling, service-driven environment? If so, Totten Insurance Group has a place for you! We’re inviting you to:

• Jump into a fast-paced role, where you’ll be the maestro of triaging new business submissions.
• Take an amazing opportunity to work with Totten Insurance Group, one of Canada’s leading MGAs.
• Become a treasured member of our knowledgeable, friendly, and vibrant team.

Ready to make waves in the insurance world? We can’t wait to meet you!

What You’ll Do

• Application Management: Efficiently process and review insurance applications to ensure completeness and accuracy, meticulously entering data into the underwriting system.
• Document Administration: Organize and maintain critical policy documents and endorsements, ensuring a well-organized and accessible filing system
• Client and Broker Communication: Professionally respond to inquiries from agents, brokers, and insureds regarding policy status, billing issues, or general information in a timely manner.
• Reporting and Analysis: Generate detailed and accurate reports, assisting underwriters in making data-driven decisions
• Interdepartmental Collaboration: Work cohesively with various departments, and contribute to special underwriting projects as needed, ensuring seamless operations and excellence in customer service
• Continued Professional Development: Engage in ongoing industry education to stay abreast of best practices, underwriting guidelines, and emerging risks

What You’ll Need for Success

• Minimum of 1 year in the insurance industry in a support role or equivalent preferred
• Graduate of College/University Insurance Program preferred
• Proficient with MS Office:  Word, Excel, Outlook
• Knowledge of industry software an asset (TAM, Policy Works)
• Effective communication skills
• Strong attention to detail and data entry skills
• Ability to work independently and in a team structure
• Ability to self-manage and meet assigned deadlines

Choose Totten and Elevate Your Career

Totten Insurance Group stands at the pinnacle as Canada’s preeminent national MGA provider, specializing in niche products and pioneering solutions. Offering an eclectic array of insurance products and programs, Totten Group’s commitment lies in rendering top-tier insurance solutions that aren’t typically accessible in the mainstream marketplace.

Actively supporting more than 2,000 independent brokers across Canada, Totten Group proudly embraces a robust organizational structure, featuring five distinct divisions. These include Commercial Casualty, Commercial Property, Hospitality, Personal Lines, and Professional Liability. Each division contributes unique expertise, ensuring comprehensive coverage that matches the diverse needs of our clientele. To read more about Totten, please visit https://www.tottengroup.com/about/.

Your well-being is our priority, and we back this up with a wealth of benefits:

• Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
• Balance your life with flexible work arrangements and generous time off.
• Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
• Invest in your future with Totten-sponsored training and development programs. We even offer tuition reimbursement opportunities.
• Rest easy with reimbursements for professional license fees and membership dues.
• Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At Totten, we champion the values of diversity, equity, and inclusion. We are steadfastly devoted to cultivating an atmosphere in which every member of our team feels valued and empowered. With this commitment in mind, we’ve crafted our selection process to ensure accessibility for all. We actively invite you to inform us if you require any support or accommodations during the recruitment journey. We staunchly uphold the principle of offering every applicant an equal chance to excel and prosper in our harmonious and inclusive workspace.

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Department UnderwritingRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Diploma