Full-Time

Head of Customer Onboarding

Posted on 5/10/2024

Sonar

Sonar

501-1,000 employees

Provides code quality management tools

Data & Analytics

Senior, Expert

London, UK

Requirements
  • Customer-centric mindset
  • Excellent leadership and people management skills
  • Strong understanding of developer tools and technical concepts
  • Proven track record in leading customer onboarding teams in B2B SaaS or developer tools company
  • Experience leveraging data for decision-making
  • Exceptional communication and interpersonal skills
  • Bachelor’s degree in Computer Science, engineering, or related field; MBA preferred
Responsibilities
  • Design, implement, and iterate on a comprehensive onboarding strategy
  • Recruit and lead a high-performing team of Customer Onboarding Engineers
  • Represent the customer's voice in collaboration with other teams
  • Leverage data to enhance the onboarding experience
  • Build strong relationships with key customers

Sonar offers a suite of tools, including SonarLint, SonarCloud, and SonarQube, supporting 30 programming languages to help developers write clean code and remediate existing code, providing guidance for bugs and security vulnerabilities. These tools enable development teams to deliver better and safer software by offering remediation guidance for bugs and security vulnerabilities.

Company Stage

Series C

Total Funding

$457M

Headquarters

Vernier, Switzerland

Founded

2008

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

72%
INACTIVE