Full-Time

Inbound Sales Associate

Updated on 6/13/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual intensive outpatient mental health care


Mid

Remote in USA

Required Skills
Sales
Communications
Salesforce
Requirements
  • High school diploma or equivalent
  • 1-2+ years of contact-center technology experience
  • 1-2+ years of sales experience
  • Proven track record of meeting or exceeding performance targets
  • 1 year of experience in Salesforce or similar CRM
  • Commitment to upholding Charlie Health’s Mission, Vision, and Values
  • Experience working with adolescents and young adults in a mental health context a plus
  • Proficiency in multitasking and operating in a high-paced environment
  • High emotional intelligence and familiarity with HIPAA policies
  • Proficiency in Microsoft Office and Google Suite
Responsibilities
  • Champion and manage the admissions process for each client
  • Coordinate with internal teams to streamline the admissions process
  • Maintain meticulous client records
  • Maintain a comprehensive understanding of Charlie Health's services
  • Engage prospective clients, families, and referral sources
  • Build trust and rapport with patients, parents, and providers
  • Remove barriers to high-quality mental health care
  • Ensure consistent and timely coordination/communication with all prospective clients
  • Communicate financial policies and payment options to patients
  • Adapt to organizational change and departmental restructuring

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage

Seed

Total Funding

$1.4M

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

24%

1 year growth

64%

2 year growth

214%