Full-Time

Salesforce Solution Architect

Experience Cloud

Updated on 1/17/2025

NeuraFlash

NeuraFlash

201-500 employees

AI-powered CRM solutions for businesses

Enterprise Software
AI & Machine Learning

Mid, Senior

British Columbia, Canada

Remote work is accommodated for employees based in British Columbia.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
UI/UX Design
Salesforce

You match the following NeuraFlash's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Significant business process, technical consulting, or enterprise architecture experience
  • 3+ years of CRM industry experience (Salesforce platform preferred)
  • Proven ability to design and optimize business processes and integrate processes across disparate systems
  • Understanding of basic UX principles
  • Willing and able learner of new technologies
  • Extremely strong written and oral communication
Responsibilities
  • Provide industry best practices and serve as a trusted client advisor
  • Drive requirement gathering and serve as the Salesforce platform expert
  • Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
  • Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
  • Provide input on detailed design specifications, infrastructure, and project plans
  • Translate business requirements into well-architected solutions
  • Coach and mentor junior technical and functional team members
  • Follow and understand new Salesforce product and technical capabilities
Desired Qualifications
  • Expertise providing solution architecture on Salesforce Experience Cloud
  • Salesforce certifications in Service Cloud and Experience Cloud
  • Familiarity with charting tools (e.g., Lucidchart)
  • Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes
  • Involvement in design or development of custom web components

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, making it easier for large enterprises in sectors like retail and logistics to enhance their operations. NeuraFlash's products include AI-powered analytics and CRM solutions that are tailored to meet the specific needs of clients, such as their partnership with Macy's to implement effective solutions. Unlike many competitors, NeuraFlash emphasizes ongoing support and customization, ensuring that businesses can fully leverage platforms like Slack and Salesforce. The goal of NeuraFlash is to help organizations optimize their customer experiences and streamline their operations through advanced technology.

Company Stage

N/A

Total Funding

$2.2M

Headquarters

Boston, Massachusetts

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.
  • Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.
  • The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

What critics are saying

  • Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.
  • Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.
  • Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

What makes NeuraFlash unique

  • NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.
  • The company offers tailored solutions, partnering with major firms like Macy's for implementation.
  • NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

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Benefits

Remote Work Options

Flexible Work Hours