Join our Team!
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
• Be the protagonist of your own story by starting your career with Cinépolis
• Learn key knowledge of the cinema exhibition industry
• Use your skills to progress your career in film and cinema
JOB DESCRIPTION
JOBDESCRIPTION
JOBCODE:
CAST
DATE:
4/12/2021
FLSASTATUS:
Non-Exempt
TITLE:
CastMember
DEPARMENT:
LOCATION:
Theater
SUPERVISORYRESPONSABILITY
NO
GeneralManager
JOBSUMMARY
Cast Members are responsible forproviding great guest service to our guests in the areas of Concierge,Concessions,Running,Cleaning,and Usher.
JOBDUTIES
Guaranteeguestserviceisprofessional,helpful,thoroughandtimely.
Concessionpreparation,cashieringandmaintenanceduties.
Setupandmaintainappropriatestocklevelsforboxofficeandconcessions.
Greetguests,assemblefoodorders,operatepoint-of-saleterminalsandmakeaccuratechange.
Maintaincleanlinessofallworkareasincludingbutnotlimitedtoconcessions,boxoffice,lobby,restrooms,hallway,auditoriums, and employeebreakroom
Followsequenceofservicepolicyforeachguesttransaction.
Answerquestionsfromguestsandresolveanyconcerns.
Adheretoallcompanypolicyandprocedures.
Completeallopening,midandclosingprocedures.
Assistwaitstaffwiththedistributionoffoodandthebussingoftablesandauditoriums.
Clearandresetseatsandtraysbeforeandaftereachfilm.
Assistwithcrowdcontrolandseatingofguestsasneeded.
Informmanagementteamofanyguestissuesandormaintenancerequests.
Ensurethesecurityofallboxofficecashandtickets.
Distributeandunderstandproperuseofhearingimpairedequipment.
Enforceratingstokeepunderageguestsfromaccessingauditoriumswithadultcontent
Assistwithotherfunctionsasinstructedbythemanagementteam.
Cognizant of issues with movie projections; communicating with a manager, general manager orprojectionistwhen issues arise.
Remainuptodateonmoviesummaries.
Otherdutiesasassigned.
EDUCATIONAND/OREXPERIENCEANDSKILLS
Proficientguestservice,administrativeandfollow-upskills
Comfortablecommunicationandcooperationwithguests,supervisors,peers,vendorsorpartners.
Standing,walking,lifting, twisting,traversingstairsandbendingonafrequentbasis.
Capabilitytocommunicateandworkeffectivelywithguestsinahigh-volumesetting.
Goodverbalcommunicationskillsaswellasmathskills.
Abilitytomeettightdeadlinesunderminimalsupervision.
Propercashhandlingetiquette.
Knowledgeofbasicfoodhandlingregulations.
Flexibleworkinghoursincludingholidaysandweekends.
Knowledgeofcompanypolicy andprocedure.
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
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No salary listed
Entry
Company Does Not Provide H1B Sponsorship
San Diego, CA, USA
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