Full-Time

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Cinepolis Luxury Cinemas

Cinepolis Luxury Cinemas

No salary listed

Entry

Company Does Not Provide H1B Sponsorship

San Diego, CA, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Connection
Connection
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Requirements
  • Proficient guest service, administrative and follow-up skills
  • Comfortable communication and cooperation with guests, supervisors, peers, vendors or partners
  • Standing, walking, lifting, twisting, traversing stairs and bending on a frequent basis
  • Capability to communicate and work effectively with guests in a high-volume setting
  • Good verbal communication skills as well as math skills
  • Ability to meet tight deadlines under minimal supervision
  • Proper cash handling etiquette
  • Knowledge of basic food handling regulations
  • Flexible working hours including holidays and weekends
  • Knowledge of company policy and procedure
Responsibilities
  • Guarantee guest service is professional, helpful, thorough and timely
  • Concession preparation, cashiering and maintenance duties
  • Setup and maintain appropriate stock levels for box office and concessions
  • Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
  • Maintain cleanliness of all work areas including but not limited to concessions, box office, lobby, restrooms, hallway, auditoriums, and employee breakroom
  • Follow sequence of service policy for each guest transaction
  • Answer questions from guests and resolve any concerns
  • Adhere to all company policy and procedures
  • Complete all opening, mid and closing procedures
  • Assist waitstaff with the distribution of food and the bussing of tables and auditoriums
  • Clear and reset seats and trays before and after each film
  • Assist with crowd control and seating of guests as needed
  • Inform management team of any guest issues and/or maintenance requests
  • Ensure the security of all box office cash and tickets
  • Distribute and understand proper use of hearing impaired equipment
  • Enforce ratings to keep underage guests from accessing auditoriums with adult content
  • Assist with other functions as instructed by the management team
  • Cognizant of issues with movie projections; communicating with a manager, general manager or projectionist when issues arise
  • Remain up to date on movie summaries
  • Other duties as assigned
Cinepolis Luxury Cinemas

Cinepolis Luxury Cinemas

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