Graphic Designer

Job Description

• The Graphic Designer is responsible for conceptualizing and producing high-quality, on-brand visual content that supports the hotel's marketing, communications, and revenue objectives. Working closely with the Marketing & Communications team, the role translates campaign briefs, promotional calendars, and outlet requirements into compelling design assets across print, digital, and in-house collateral, ensuring every piece reflects Fairmont's luxury brand identity and Fairmont visual standards.
• Design and produce marketing collateral including brochures, flyers, posters, in-room directories, tent cards, menus, wine lists, invitations, and signage for all hotel outlets (rooms, F&B, spa, events, weddings).
• Create digital assets for social media, the hotel website, e-newsletters, EDMs, OTA listings, and digital signage/TV channels, ensuring content is optimized for each platform.
• Develop artwork for seasonal promotions, festive campaigns (Ramadan, National Day, New Year, summer), and outlet-specific activations in coordination with F&B, Spa, and Rooms Division teams.
• Ensure all designs strictly adhere to Fairmont brand guidelines, corporate identity standards, and any local regulatory or cultural requirements.
• Liaise with external printers, signage vendors, and production houses to manage print specifications, proofing, quality control, and timely delivery within budget.
• Support basic photo and video shoots for social content, including editing/retouching and light video editing for social content. Basic photography skills for capturing visual assets are preferred.
• Maintain and organize the hotel's digital asset library, templates, and brand toolkit for easy access by other departments.
• Assist in the design and layout of internal communications, colleague engagement materials, training aids, and back-of-house signage.
• Coordinate with the Marketing Manager/Director on project timelines, ensuring design requests from all departments are prioritized and delivered on schedule.
• Stay current with design trends, hospitality marketing best practices, and competitor collateral to bring fresh creative ideas to the team.
• Support the preparation of presentations, proposals, and sales kits for the Sales, Events, and Catering teams as required.
• Ensure proper archiving and version control of all design files and maintain confidentiality of pre-release campaign material.

Qualifications

• Diploma or Bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related discipline.
• Minimum 2-3 years of graphic design experience, preferably within a luxury hotel, hospitality group, or agency serving hospitality/lifestyle clients.
• A strong portfolio demonstrating design range across print and digital media is required at interview stage.
• Prior experience working with an international hotel brand (Accor, Fairmont, or similar) is an advantage.

Additional Information

• Proficiency in Adobe Creative Suite: Photoshop, Illustrator, InDesign; working knowledge of Adobe Premiere Pro/After Effects is a plus.
• Familiarity with Canva, PowerPoint/Keynote for quick-turnaround internal decks and proposals.
• Understanding of print production processes: color profiles (CMYK/Pantone), bleed, paper stock, and finishing techniques.
• Basic photography and photo-editing skills; video editing capability for social media content is desirable.
• Knowledge of social media specifications and digital content best practices (Instagram, Facebook, TikTok, LinkedIn).
• Strong creative and conceptual thinking with meticulous attention to detail and consistency.
• Excellent time management skills with the ability to manage multiple design requests and deadlines simultaneously.
• Strong communication and interpersonal skills to collaborate effectively across Marketing, F&B, Rooms, Spa, and Sales teams.
• Ability to interpret briefs accurately and offer creative solutions aligned with brand and commercial objectives.
• Adaptable and responsive to last-minute changes typical of a dynamic hotel operating environment.
• Passion for luxury hospitality, storytelling, and the Fairmont brand experience.

• Primarily office-based within the Marketing & Communications department, with periodic requirement to be present on-site during photo/video shoots, events, or promotional activations, including occasional evenings or weekends as business needs dictate.