Full-Time
Placer Labs
501-1,000 employees
Location analytics and customer behavior insights
Compensation Overview
$90k - $110k/yr
Senior, Expert
Remote in USA
- Bachelor's degree
- History working at a within commercial real estate
- Deep understanding of the Customer Success function
- Industry experience as referenced in the Summary section is required
- Incredible precision, attention to detail, and organization skills
- 5+ years of Customer Success experience
- Demonstrated experience in presenting complex data in understandable ways to address customers business questions
- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly
- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization
- Experience working with cross-functional teams and projects
- Aptitude for being organized with flexibility to deliver results in a fast-paced environment
- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers
- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources
- Engage actively in client discussions to position the value of our solution
- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap
Placer Labs provides businesses with insights into the performance of their physical properties through location analytics and customer behavior intelligence. Their technology collects and analyzes data on customer visit trends, market landscapes, and demographic details. This helps clients, including retailers and property managers, understand how their properties are performing, compare against competitors, and identify investment opportunities. Placer Labs also aids in optimizing marketing efforts by analyzing the effectiveness of initiatives and suggesting strategies to attract the right customers. Additionally, they assist in identifying successful businesses in an area and determining the best locations for new stores or restaurants. Unlike competitors, Placer Labs focuses on delivering accurate, actionable data that helps clients gain a competitive edge. The company's goal is to empower businesses to make informed decisions based on real-world data.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$301M
Headquarters
Los Altos, California
Founded
2018
Simplify's Take
What believers are saying
- Growing demand for location analytics as retailers expand and redevelop properties.
- Consumer activism increases need for detailed behavior insights to align with customer values.
- Off-price retailers' success with tariffs may boost interest in location analytics.
What critics are saying
- Decline in retail foot traffic may reduce demand for location-based insights.
- Consumer activism could affect clients, reducing demand for analytics in targeted sectors.
- Economic uncertainty may lead to reduced investment in analytics services.
What makes Placer Labs unique
- Placer.ai offers real-time insights into physical property performance and customer behavior.
- The platform serves diverse sectors, including retail, real estate, and economic development.
- Proprietary technology provides competitive benchmarking and investment opportunity identification.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
401(k) Retirement Plan
Company Equity
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↑ 5%2 year growth
↑ 3%Village Super Market Inc. has officially opened its new, 72,000-square-foot ShopRite at Blue Star Shopping Center, continuing the grocer’s decades-long presence at the Route 22 retail hub and marking a major step in the property’s transformation.The grand opening on April 13 included a ribbon-cutting ceremony and day-long celebration. Village Super Market, a member of the Wakefern Food Corp. cooperative, has operated at Blue Star since 1980 and committed to an expanded lease and in-center relocation in 2023.“We are excited to open our doors to a beautiful, modern supermarket that delivers quality, convenience and premium groceries to Watchung shoppers,” said Perry Blatt, director of e-commerce and business development for Village Super Market Inc. “The new ShopRite of Watchung is designed to bring an elevated shopping experience to the community.”The new store features chef-prepared meals, grab-and-go items, an expanded produce department, hand-rolled sushi, over 600 varieties of cheese, and specialty counters for seafood and meat. The layout also includes soup and coffee bars with offerings from Gourmet Garage and Fairway Market.The supermarket’s debut is a key milestone in Blue Star’s broader redevelopment led by Levin Management Corporation (LMC), which serves as the property’s leasing and managing agent
By Aishwarya Venugopal and Savyata Mishra (Reuters) - Aggressive tariffs on China-made clothes, bags and shoes by U.S. President Donald Trump could benefit off-price retailers such as TJ Maxx and Ross who rely on expansive sourcing strategies and inventory management. TJ Maxx-owner TJX Cos, Ross Stores and Burlington Stores often acquire clothing, accessories and other merchandise from U.S. middlemen -- not always importing from factories overseas directly. This will allow them to largely sidestep any direct hit from the new China tariffs in the near term, investors and analysts said. "They're just buying unsold inventory from other places," said Brian Mulberry, client-portfolio manager at Zacks Investment Management, referring to the typical off-price business model of buying from department stores and clothing and footwear manufacturers
NEW YORK, NY - JANUARY 28: A Lululemon corporate logo hangs above their store in Soho on January 28,. More 2023, in New York City. (Photo by Gary Hershorn/Getty Images)Getty Images. Athleisurewear giant Lululemon just delivered an otherwise strong fourth quarter and full-year earnings report with results exceeding expectations. Annual sales surpassed $10 billion for the first time, reaching $10.6 billion on 10% year-over-year growth. The fourth quarter ended Feb
A multi-million-dollar redevelopment at West Orange Plaza is driving significant leasing momentum, with new commitments and ongoing activity poised to bring the property – including its Phase 1 expansion – to full occupancy. The 296,500-square-foot, Whole Foods-anchored shopping center, located at 235 Prospect Ave., began its extensive property-wide upgrade in 2024, following a new lease with Target.Recent additions include Dogtopia, a fast-growing pet wellness brand that opened a 5,000-square-foot location in February, offering daycare, boarding, and spa services. Founded in 2002, Dogtopia is a category leader and is on track to surpass 400 locations by 2026. Joining the lineup soon will be Club Pilates, the world’s largest Pilates studio network, known for making Pilates accessible and approachable to all.Levin Management Corporation (LMC), which serves as the leasing and managing agent for West Orange Plaza, reports that six additional leases – representing approximately 25,000-square feet – are in advanced negotiation stages, with several more letters of intent (LOIs) in process. This activity is expected to fill remaining in-line spaces and newly developed outparcel buildings, positioning the property for sustained success.“We are seeing firsthand how redevelopment can spark renewed interest and attract best-in-class, expanding retailers,” said Ed Vasconcellos III, leasing representative at LMC. “The addition of two nationally recognized brands like Dogtopia and Club Pilates reinforces our strategy to establish West Orange Plaza as a premier retail destination
Want additional evidence of the American consumer’s declining confidence? Check out retail foot traffic. Visits to U.S. stores dropped by 4.3% in early March, the Financial Times (FT) reported Sunday (March 16), citing data from RetailNext. That drop was on top of decreases that kicked off with the beginning of the year. And Placer.ai, which tracks signals from consumers’ mobile devices, has notched fewer trips to big box retailers like Walmart and Target in the past few weeks, the report added