PT Retail Ambassador
Posted on 3/10/2023
Pasadena, CA, USA
Experience Level
  • 2+ years retail or hospitality-oriented experience
  • Excellent people skills-you are approachable, engaging and friendly
  • Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
  • Ability to foster connections with our customers both in our store and within our community
  • Actively contribute towards meeting and exceeding the team's sales goals
  • Passionate about our brand story and product
  • Unflappable. Has the ability to quickly problem solve for all potential customers
  • Self-motivated with a desire to go above and beyond to establish Rothy's as a leader in customer experience
  • Able to comfortably lift 30 pounds on a regular basis and stand for 95% of the work day
  • Provide an unparalleled customer experience for every Rothy's customer
  • Own all day-to-day customer interactions-in our physical store and across all touch points of the brand-in person, over the phone and online
  • Support Retail Manager and Assistant Manager in all operational duties
  • Develop and maintain expert-level understanding of our products and processes including our tools and systems
  • Elevate customer feedback and identify and escalate opportunities for improvement
  • Create loyalty by connecting customers with our brand and our community
Company Overview
Rothy's is a global women's lifestyle brand that transforms recycled plastic water bottles into beautiful, comfortable shoes.