Senior Governance & Control Analyst

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Governance & Control

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Governance and Controls team is a dynamic, innovative, and diverse group of professionals with a North American mandate to provide partnership, challenge, and support to businesses spanning various platforms in Canadian Personal Banking Technology and Enterprise Digital. We continuously partner effectively with our Risk and Control partners and offer guidance, advice, and support to businesses to help them achieve their strategic goals and priorities while acting within Risk Appetite and in compliance with applicable policies and regulations.

Job description and accountabilities:

Reporting to the Senior Manager – Canadian Personal Banking Technology and Enterprise Digital Governance and Controls Team, the successful candidate will be responsible for executing enterprise programs related to Operational Risk Management (ORM), Compliance, AML, Internal Audit, and other risk and governance support activities for Canadian Personal Banking Technology and Enterprise Digital. This individual will:

• Create and/or update process and control documentation (pRCSAs)
• Develop test procedures and execute tests of key operational controls (QA/QC)
• Maintain the Key Regulatory Control inventory (KRC)
• Create test procedures and execute tests of KRCs
• Work with business teams to remediate any control gaps identified from control design and operational testing
• Collaborate with stakeholders to facilitate timely creation of monthly Customer Platforms Key Risk Indicator (KRI) dashboard
• Support internal audits by working with team members to obtain artifacts, assisting management with responses to Audit findings; and tracking and closing audit findings
• Assist with regulatory examinations and AML programs
• Develop and maintain documentation "playbooks" related to Customer Platforms' key processes and procedures

Specific Educational Requirements / Accreditations:

• Bachelor's degree or progressive work experience in Financial sector

Job Qualifications:

The successful candidate has:

• a proven record of developing, documenting, and testing internal controls
• a strong understanding of business risks related to digital products and financial industry
• experience working with regulatory standards (AML, Privacy, consumer protection, etc.)
• attention to detail and effective personal time management skills
• the ability to effectively communicate with all stakeholders including senior leadership
• the ability to work independently on multiple time-sensitive tasks with minimal supervision
• the ability to translate high level concepts into quantifiable tasks and measurable results

The following are also assets for this role:

• Risk management experience
• Compliance/Privacy/AML/Audit experience
• Digital/mobile environment experience
• Business Analysis skills

Skills Category:

• Analytical and problem-solving skills
• Business process development
• Strategic thinking
• Excellent written/verbal communication
• Organizational awareness
• Relationship management
• Time Management

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet