Please note that this position is based in San Diego, CA. Acadia’s hybrid model requires this role to work in our office three days per week on average.

Position Summary: 

This position will serve as a technology partner in a specific business domain. The business partner provides subject matter experience, technology leadership, operational support and project management for key projects that enable and improve a business domain. The IT Business Partner will work both on projects as a leader and critical team member and with operational teams to facilitate the introduction of new technologies and to maintain and further improve upon operational processes within and across domains.  The IT Business Partner will form key partnerships with business leaders to evaluate technology needs for business opportunities, provide guidance on the best ways to leverage IT to further their business goals and provides leadership to the IT staff and vendors who implement the development, design and optimization of related systems. The business partner will further ensure business solutions comply with policy and security mandates established by the company.

Primary Duties & Responsibilities:

• Act as the primary face of IT for an assigned business domain including planning, conducting, coordinating, and communicating IT operational plans and policy
• Support IT project management in the implementation of technology solutions according to Acadia’s IT governance processes, including intake assessment and standard PMO reporting
• Act as operational lead for specific business domain systems including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues as appropriate.
• Work with other business partners to establish and enhance cohesive relationships with business stakeholders and establish Acadia’s overall systems roadmap
• Work with Business to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, infrastructure, reporting and analytics
• Facilitate RFP initiatives for evaluating new technology solutions
• Perform vendor management activities such as establishing contracts (e.g., NDA, MSA, SOW) and managing ongoing licensing and renewals
• Oversee maintenance of standard operating procedures and periodic review activities for domain systems and process.
• Oversee user acceptance testing activities with business partners
• Oversee computer systems validation activities adhering to 21 CFR Part 11 guidelines (if applicable), and/or other regulatory requirements
• Provide configuration support for key systems, if required

Education/Experience/Skills:

• Bachelor’s degree in Information Systems or equivalent technical discipline.  An equivalent combination of relevant education and applicable job experience may be considered.  A minimum of 10 years progressively responsible experience ideally in the pharmaceutical and/or life sciences industry
• Proven ability to partner with business management in developing and implementing technology strategy
• Ability to work with all levels of the organization, both technical and non-technical
• Solid domain knowledge of business processes and related data types in applicable business domain area to support technology solutions
• Ability to be highly organized, self-motivated with the capability to prioritize projects and workload
• Skilled at effectively leading IT projects with cross functional team effort and organizing resources to achieve project goals
• Adaptability to quickly and proactively implement change initiatives
• Ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
• Excellent attention to detail
• Excellent interpersonal and communications skills in both a business context and an IT context, including tact, diplomacy and flexibility
• Experience with operational systems support for key systems providing issue resolution through internal resources and vendor support
• Experience with standard systems development life cycle (SDLC) and SaaS deployment models

The following considered a plus:

• PMP certification
• Experience working in a regulated environment following GxP processes (if applicable)

Scope:

Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways, exercising independent judgment in methods, techniques and evaluation criteria for obtaining results.  Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.  Acts independently to determine methods and procedures on new or special assignments.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 15 pounds.

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