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Senior Billing Analyst
Confirmed live in the last 24 hours
Austin, TX, USA
Experience Level
Desired Skills
Customer Service
Google Cloud Platform
Microsoft Azure
  • 5+ years experience working in billing, order management and accounts receivable
  • Experience reconciling accounts and researching transactions
  • Enjoys working through large volumes of orders
  • Experience in a fast paced environment supporting corporate customers
  • Completes tasks in a timely and accurate manner
  • Courteous, professional and passionate about providing the highest level of customer service
  • Strong attention to detail, quality of work is consistently clean
  • Prior experience with Salesforce and NetSuite preferred
  • Intermediate to advanced Microsoft Excel skills
  • Familiar with legal agreements and contracts relevant to order processing
  • Ability to be flexible and adapt with a rapidly growing company and demands for process development and change
  • Monitors and responds to queries inside the Marketplace Billing inbox
  • Monitors and responds to internal queries received over email or slack. Including Billing-Questions slack channel
  • Responds and supports internal queries on the finance review process
  • Participates in finance review for all Marketplace opportunities; AWS, Azure and GCP
  • Completes Cash Application for current Marketplace Disbursement reports
  • Provides assistance in clean up of historical open payments and credit memos
  • Routes incoming orders for MongoDB legal execution
  • Works in Legal Agreement Conga queue for all Marketplace related agreements
  • Reviews ordering documents to confirm ordering details are correctly entered into sales and financial accounting systems
  • Reviews and approves SalesForce.com opportunities
  • Reviews and approves Netsuite sales orders
  • Creates invoices
  • Applies cash to invoices
  • Assists in reconciliation of accounts / sales orders as requested by revenue
  • Works late nights and weekends during quarterly closing periods
  • Completes and/or routes vendor forms as necessary
  • Assists Junior members with escalations and questions
  • Ensures internal and external customer satisfaction
  • Assists with updating various monthly tracking reports
  • Special projects as related to administration, operational and accounting needs
Desired Qualifications
  • Experience within Marketplace Cloud Providers is a plus

1,001-5,000 employees

Modern, general-purpose database platform
Company Overview
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data
  • Family Support Programs
  • Flexible PTO
  • Fertility and Adoption Assistance
  • Employee Affinity Groups
  • Transgender Benefits and Support
  • Mental Health
  • Wellness Events and Programs
  • Global Mobility
Company Values
  • Think Big, Go Far
  • Make It Matter
  • Build Together
  • Embrace the Power of Difference
  • Be Intellectually Honest
  • Own What You Do