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Senior Billing Analyst
Marketplace
Confirmed live in the last 24 hours
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Customer Service
Google Cloud Platform
Management
Microsoft Azure
MongoDB
NetSuite
Sales
Salesforce
Excel/Numbers/Sheets
Requirements
  • 5+ years experience working in billing, order management and accounts receivable
  • Experience reconciling accounts and researching transactions
  • Enjoys working through large volumes of orders
  • Experience in a fast paced environment supporting corporate customers
  • Completes tasks in a timely and accurate manner
  • Courteous, professional and passionate about providing the highest level of customer service
  • Strong attention to detail, quality of work is consistently clean
  • Prior experience with Salesforce and NetSuite preferred
  • Intermediate to advanced Microsoft Excel skills
  • Familiar with legal agreements and contracts relevant to order processing
  • Ability to be flexible and adapt with a rapidly growing company and demands for process development and change
Responsibilities
  • Monitors and responds to queries inside the Marketplace Billing inbox
  • Monitors and responds to internal queries received over email or slack. Including Billing-Questions slack channel
  • Responds and supports internal queries on the finance review process
  • Participates in finance review for all Marketplace opportunities; AWS, Azure and GCP
  • Completes Cash Application for current Marketplace Disbursement reports
  • Provides assistance in clean up of historical open payments and credit memos
  • Routes incoming orders for MongoDB legal execution
  • Works in Legal Agreement Conga queue for all Marketplace related agreements
  • Reviews ordering documents to confirm ordering details are correctly entered into sales and financial accounting systems
  • Reviews and approves SalesForce.com opportunities
  • Reviews and approves Netsuite sales orders
  • Creates invoices
  • Applies cash to invoices
  • Assists in reconciliation of accounts / sales orders as requested by revenue
  • Works late nights and weekends during quarterly closing periods
  • Completes and/or routes vendor forms as necessary
  • Assists Junior members with escalations and questions
  • Ensures internal and external customer satisfaction
  • Assists with updating various monthly tracking reports
  • Special projects as related to administration, operational and accounting needs
Desired Qualifications
  • Experience within Marketplace Cloud Providers is a plus
MongoDB

1,001-5,000 employees

Modern, general-purpose database platform
Company Overview
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data
Benefits
  • Family Support Programs
  • Flexible PTO
  • Fertility and Adoption Assistance
  • Employee Affinity Groups
  • Transgender Benefits and Support
  • Mental Health
  • Wellness Events and Programs
  • Global Mobility
Company Values
  • Think Big, Go Far
  • Make It Matter
  • Build Together
  • Embrace the Power of Difference
  • Be Intellectually Honest
  • Own What You Do