What You’ll Do

• You directly support the Privacy team at client, and partner closely with teams across the business in your work. Your primary focus will be to develop data views and insights that promote experiential improvements around the processes and customer journeys as they relate to privacy. Working with your peers as well as other stakeholder teams, you will both develop and support the creation of data insights through cross-functional partnerships.
• You will also recommend, develop and maintain privacy-focused OKRs and KPIs, as well as build an understanding of the impact of various improvements on an established set of privacy metrics.
• Day to day activities will include: automating and structuring manual processes, developing experience-based data stories through ongoing views and dashboards, tracking operational opportunities as surfaced by top driver analysis, and deeper dive/long-term data projects that increase the experiential understanding of specific stakeholders or teams.
• In addition, you will be involved in the technical details of the various data systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to improve targeted experiences through data analysis and data-driven approaches.

What You Know

• A minimum of 5+ years of experience in business analytics with an emphasis on operations scalability and optimization; and on developing business facing metrics and solving future business decisions.
• A background is building data views and analysis for Privacy initiatives, as well as working knowledge of key KPIs that indicate strong Privacy performance
• Expert skills in SQL and expert in at least one programming language for data analysis (Python or R).
• Experience with JIRA, particularly building data pipelines that utilize JIRA data and processes.
• Demonstrated ability to create and drive data views and analysis for the business, and help teams execute against them
• Proven ability to tailor data solutions to business problems to a cross-functional team, with the ability to communicate clearly and effectively on solution versions and features
• Positive, solution-oriented mindset; leads by example.
• Strong time management and prioritization capabilities.
• Absolute ability to maintain confidentiality and objectivity

Education

• College degree preferred.

Compensation Band

• $55-$65 per hour