Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
We’re looking for an Associate Client Director (ACD) to lead the strategy, delivery, and growth of integrated social, influencer, and digital communications programs. This senior role is your chance to shape bold, data-driven campaigns for some of the world’s most influential brands — and set the benchmark for innovation in Australia’s communications industry.
As an ACD, you’ll provide strategic counsel to senior clients, manage major accounts, and drive measurable impact across digital ecosystems. You’ll bring deep expertise in social strategy, influencer marketing, and digital storytelling, alongside strong commercial judgment and a track record of client leadership.
We’re seeking a forward-thinking operator who thrives in fast-paced environments, inspires high-performing teams, and spots opportunities to grow client programs. If you’re a trusted advisor with a passion for innovation, the creator economy, and measurable results, Edelman is the place to make your mark.
Responsbilities:
• Lead and grow senior client relationships across social, influencer, and digital.
• Deliver high-quality, insight-driven campaigns on time and on budget.
• Provide integrated counsel across paid, earned, shared, and owned channels.
• Manage accounts, budgets, and forecasts with strong commercial oversight.
• Drive organic growth and support new business opportunities.
• Mentor and inspire teams, fostering collaboration and innovation.
• Champion Edelman’s values while building networks across media and industry.
Skills and Attributes:
• At least 8+ years of relevant experience in communications marketing and/or related fields, with significant expertise in social media strategy, influencer marketing, and digital communications.
• Strong communication and interpersonal skills — active listening, cultural fluency, and the ability to ‘read the room’ with clients, creators, and colleagues.
• Confidence in presenting and selling integrated social, influencer, and digital ideas, content strategies, and creative solutions.
• Advanced problem-solving and analytical skills, with the ability to identify and engage the right internal and external specialists for campaign needs.
• Ability to manage competing priorities across multiple accounts and channels while maintaining high-quality delivery.
• High emotional intelligence and cultural awareness, with a deep understanding of audience behaviours in the digital space.
• Strong commercial judgment and ability to link creative ideas to measurable business outcomes.
• Forward-thinking and adaptable, with a passion for staying ahead of platform innovations, creator economy trends, and emerging technologies.
• Openness to constructive feedback and commitment to continuous professional growth.
• In-depth understanding of industry specialty areas, digital ecosystems, and cross-channel integration.
ABOUT EDELMAN AUSTRALIA
At Edelman, we help solve our clients biggest corporate or consumer brand challenges. We do this by building trusted brands and applying 25 years of research and understanding of Trust.
We believe action earns trust; its only through meaningful and relevant actions that we can demonstrate a commitment to stakeholders that resonates and gives them reason to care and share.
The information revolution has made trust the most valuable commodity in business today.
Against this context, we’ve established capabilities through people, tools, data and technology that protect, promote and evolve our client’s brands in today’s environment, both inside and outside their organizations.
We are a team of 65+ analysts, planners, strategists, advisors, creatives, producers, storytellers and more. Operating across 3 locations of Sydney, Melbourne and Brisbane, we work with some of Australia’s most consequential brands.
We are Trusted to be Bold. This phrase underpins everything we do, running through our expertise, offerings, the way we show up, what we strive to create and how we work with you; it’s in our purpose and our people, it’s core to our network, It’s how we build our teams and offerings and, most importantly, it’s in the way we work
Our purpose is to create a better future by building Trust between brands, people and society.
OUR VALUES:
The Relentless Pursuit of Excellence:
Bringing the best of ourselves and partners to our clients;
Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so.
The Freedom to be Constantly Curious
Tenacious and thorough approach that drives creativity and growth for clients and ourselves.
Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints.
The Courage to Do the Right Thing
Being a trusted and resilient partner for clients, colleagues and communities.
The Commitment to Positively Impact Society
Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards;
Performing our work with an environmental conscience, and a sense of tolerance, fairness and equality.
Edelman is committed to creating equality and diversity in our workforce. We do not discriminate based upon race, religion, nationality, disability gender or age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Edelman is committed to creating equality and diversity in our workforce. We do not discriminate based upon race, religion, nationality, disability gender or age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Growth & Marketing (1)