Facilities Site Services Coordinator
Posted on 3/29/2023

501-1,000 employees

Designs cancer screening tests
Company Overview
GRAIL's mission is to detect cancer early, when it can be cured. They are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.
Raleigh, NC, USA • Durham, NC, USA
Experience Level
Desired Skills
Customer Service
Customer Success & Support
  • 3-5 years of work experience as a Facilities Coordinator or similar role
  • Strong knowledge of facilities coordination aspects and responsibilities
  • Familiarity with office equipment and security systems is desired
  • Understanding of compliance regulations as it relates to safety, and construction in a laboratory environment
  • Proven record of providing excellent customer service
  • Must establish credibility with vendors, facilities team, and contractors and immediately understands business requirements and priorities
  • Excellent interpersonal, communication, and organizational skills
  • High Efficiency in Time management, Task prioritization, and deliverance is required
  • Strong team player with the ability to change direction quickly in a fast-paced environment
  • Willingness to work off hours (may include weekends and holidays) in case of critical business needs
  • Support all daily Facility operations that will ensure its proper functionality, compliance, and safety
  • Assist with processing Facility assets (Utilities, Equipment, and Systems) service requests using the Work Order system (CMMS)
  • Manage and resolve company service and work request ticket system (Service Now) tickets. (Work requests)
  • Assist with office space management
  • Assist with managing permanent onsite contractors and vendors
  • Assist with managing Site Access, Badging System, On-Boarding and Off-Boarding, Audit and Compliance Reports, and maintenance of equipment (cameras, card readers, check-in electronic devices, etc.)
  • Ensure restocking the supplies in the administrative areas (office, kitchens, etc.)
  • Manage the site food program which may include coordination with vendors and food distribution
  • Ensure proper functionality of food/beverage equipment. Coordinate the janitorial and security-related issues. Assist in oversight and scheduling for cleaning and disinfecting the building
  • Assist with Vendor Management that may include research, evaluation, communication, induction of external vendors, and maintenance of their records (MSA, CDA, COI, W9, etc.)
  • Assist with escorting external vendors, tradespersons, visitors, etc
  • Support the Facilities Management team to deliver the company's goals and objectives, including proper internal and external communication
  • Assist Facility Management with onboarding and offboarding activities if necessary
  • Assist with Facility projects per Facility Management direction (i.e. installation/modifications of the Facility systems (equipment, utilities, and systems)
  • Ensure proper housekeeping of the facility that includes the common areas (conference rooms, training rooms, kitchens, corridors, and other areas
  • Manage the company mail distribution
  • Support Executive and Facility Management in organizing events and other meetings during regular business, holidays and breaks if necessary
Desired Qualifications
  • Hands-on experience with facilities management software is a plus