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Vp, Salesforce Security Response
Posted on 6/27/2022
Washington, USA • California, USA • Virginia, USA
Experience Level
Desired Skills
Google Cloud Platform
Microsoft Azure
  • 10+ yrs relevant functional experience; at least six leading large, complex organizations
  • The ability to build & lead a high-performing global team of experts in the field of security monitoring, triage, and incident/vulnerability response
  • Operational experience responding to security incidents in a production environment, such as investigating and remediating possible endpoint malware infections and mitigating e-mail-borne threats such as spam and phishing
  • Strong technical understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks, etc.)
  • The ability to build solid relationships with peers both internal and external to your functional group, and with peers/professional organizations outside your company
  • The ability to recruit, train and retain highly qualified leaders in incident and vulnerability response
  • Strong verbal and written communication skills; ability to communicate effectively and clearly to both technical and non-technical audiences
  • Strong technical understanding of incident response and security operations within public cloud environments (e.g. AWS, Azure, or GCP)
  • Familiarity and working experience with the Salesforce ecosystem is a significant plus
  • Relevant information security certifications, such as CISSP, SANS GCIA, SANS GCIH, SANS GPEN, SANS GFCA, and Offensive Security OSCP
  • Recruiting, managing, and growing a team of high-performing team incident handlers, security event analysts, and product security engineers, including performance management, career development, mentoring, and training
  • Establishing strategic plans and objectives for security response, working within corporate strategic initiatives. Responsible for the success of the org
  • Ensuring operational excellence across all operational teams
  • Owning and maintaining the Salesforce Security Response Plan and supporting processes
  • Overseeing significant projects, focused on enhancements to detection and incident response capabilities and other improvements to monitoring and response workflow/process/documentation
  • Ensuring flawless execution of the incident resolution process, with transparent communication that drives very high levels of internal/external customer satisfaction
  • Overseeing the creation and execution of the incident response strategy and actions for individual security incidents
  • Ensuring the company is properly prepared to respond to the top threats to the company
  • Ensuring proper resourcing assigned to the incident and ensuring the incident is receiving the proper support to drive resolution as quickly as possible
  • Representing Security as the initial single on-point contact for any confirmed or potential high severity incidents and vulnerabilities to company executives
  • Ensuring all agreed-to operational policies and procedures are adhered to and championing the incident response process
  • Ensuring the improvement of the security response process based on lessons learned
  • Removing obstacles/resolving conflicts effectively leveraging influencing skills
  • Promoting a culture of collaboration and teamwork across org boundaries. Building a broad base of support among key decision-makers and influencers
  • Making timely decisions, balancing analysis with decisiveness
  • Modeling and inspiring high levels of integrity and holding others accountable for the same
  • Creating an environment that encourages innovation, risk-taking, and voicing concerns
  • Creating a clear and compelling vision of the future inspires followership

10,001+ employees

Customer relationship management (CRM) software
Company Overview
Salesforce's mission is to empower companies to connect with their customers in a whole new way. The company operates a CRM platform for businesses.
Company Values
  • Trust: Nothing is more important than trust.
  • Customer Success: When our customers succeed, we succeed.
  • Innovation: Innovation comes from everyone.
  • Equality: We all have a role to play.
  • Sustainability: We lead boldly to address the climate emergency.