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Full-Time

Trust and Safety Analyst 1

Posted on 9/5/2024

DailyPay

DailyPay

501-1,000 employees

Provides daily access to earned wages

Fintech
Financial Services

Compensation Overview

$44k - $65kAnnually

+ Variable Incentive Compensation + Stock Options

Entry, Junior

Remote in USA

Category
Quality Control & Compliance
Operations & Logistics
Required Skills
Communications
Data Analysis
Requirements
  • Bachelor’s degree or equivalent experience
  • 1+ years of experience in operations, fraud investigation, accounting or finance
  • Subject Matter Expertise related to the Backend and Internal operating systems
  • Strong Excel skills
  • Banking background, ach, debit card, or DDU fraud experience
  • High level of attention to detail
  • Strong and cross-functional communication
Responsibilities
  • Define the strategy and vision of Daily Pay’s approach to fraud work on helping review and mitigate fraud risk as it pertains to Daily Pay’s service
  • Analyze and understand fraud vectors across Daily Pay’s platform – a complete end to end analysis that allows us to better identify the bad actors on our platform and innovate to mitigate future fraud and improve the experience of good users
  • Consume review data from various internal and external sources and create inputs for our 24/7 payment stream
  • Influence and engage across the company – partner with product, customer success, Partner support analysts, engineering and analytics team to define goals
  • Perform regular validations on user account issues
  • Optimize through experimentation – use data-driven decision-making and sound judgment to run tests on everything that will drive down fraud while accelerating fraud investigations
  • Investigate user use cases with an eye for iteration on existing processes

DailyPay provides a service that allows employees to access their earned wages on a daily basis instead of waiting for traditional pay periods like bi-weekly or monthly. This service works by partnering with businesses, which pay a fee to offer their employees the option of on-demand pay. By giving employees the ability to access their wages as they earn them, DailyPay helps improve financial control and flexibility for workers. This approach has been shown to increase employee retention and engagement, particularly in industries such as healthcare, retail, and restaurants, where turnover rates are often high. DailyPay's goal is to enhance employee satisfaction and reduce turnover costs for businesses, potentially saving millions annually in sectors that struggle with labor shortages and high quit rates.

Company Stage

Series D

Total Funding

$1.4B

Headquarters

New York City, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • DailyPay's service has been shown to increase employee time on the job by an average of 27%, which can significantly improve business operations and reduce turnover costs.
  • The company's recent $175 million funding round and 75% increase in valuation to $1.75 billion indicate strong financial health and growth potential.
  • Expanding its earned wage access solution to small businesses opens up a new market segment, potentially driving further growth and adoption.

What critics are saying

  • The departure of CEO Kevin Coop and transition to interim CEO Stacy Greiner could lead to strategic and operational uncertainties.
  • The competitive landscape in the fintech and employee benefits sectors is intense, with new entrants and existing players potentially eroding DailyPay's market share.

What makes DailyPay unique

  • DailyPay's focus on providing daily access to earned wages sets it apart from traditional payroll services that operate on bi-weekly or monthly cycles.
  • The company's service is particularly valuable in high-turnover industries like healthcare, retail, and restaurants, addressing specific pain points related to employee retention and financial wellness.
  • DailyPay's partnerships with major payroll providers like ADP and Acrisure enhance its market reach and integration capabilities, making it a more attractive option for businesses.

Benefits

Competitive Pay

Stock Options

401(K) with 4% match

Unlimited PTO

Medical, Dental & Vision Plans

Daily Seamless Credit

Free LinkedIn Learning

Annual Learning Stipend

DailyPay for DailyPay

INACTIVE