Who We Are
Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
WE WILL TRAIN! Enable you to apply your passion for delivering exceptional customer experiences directly and as part of a team. Give you a place to make a difference every day where first impressions and follow through set us apart in this industry. Come join our Aiea, HI branch of First American, where we recognize our true worth is our people. We are looking to add a Front Office/Customer Service and Escrow Support to our growing team. If you are a customer-service oriented individual that wants to be a part of a dynamic team in the Real Estate industry, we’d love to hear from you. The daily functions of this role are vital to our organization’s success.
Greet, interact, and assist visitors and customers
Answer and direct incoming phone calls
Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
Receive, sort and route mail
Order and maintain office supplies and equipment
May work on escrow openings and closings
Passion for meeting new people and helping them get what they need
Excellent verbal and written communication
Knowledge of Microsoft Office applications and willingness to learn other technology as needed
Strong work ethic and meets commitments
Thrives in contributing to a team working together to deliver beyond customer expectations
Previous experience working in an office environment or dealing with the public is preferred
High school diploma or equivalent
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
