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Staff Product Manager
Posted on 4/5/2022
Experience Level
Desired Skills
Product Design
  • Lead by influence across distributed product teams. Drive product design and requirements across many product roadmaps and SCRUM teams
  • 6+ years experience as a Product Manager or equivalent experience for a technology company
  • Have a track record of owning product initiatives from requirements to fully deployed functionality
  • Have demonstrated skills in developing product roadmaps & functional specifications, launching new products, developing go to market strategies and conducting customer research
  • Have excellent problem-solving, organizational and analytical skills, with the ability to evolve products based on research, data and industry trends
  • Have experience working cross-functionally with sales, sales engineering, operations, support and product development teams
  • Great communication skills. You're equally at home on stage presenting to an audience of developers as you are coming up with product requirements. Your best days are the ones where you do both on the same day
  • You are comfortable changing course and wrangling uncertainty in order to tackle the most high priority and impactful projects for the company
  • Own the roadmap for expanding Twilio's Global Infrastructure
  • Manage product throughout the entire product life-cycle including strategic and tactical activities such as product definition, go-to market, collateral generation, distribution and customer support
  • Participate in agile product development process, ensure features are prioritized correctly and releases are delivered on time
  • Ability to communicate and collaborate product and go-to-market concepts across a large number of stakeholders across multiple time zones
  • Be able to communicate both the business and technical rationale behind your product decisions
  • Create reports and presentations that can effectively communicate customer requirements and opportunities at all levels of the organization
  • Work with globally distributed teams in sales, marketing, product, support, and business intelligence
  • Make sure we are hearing from a diverse set of stakeholders and customers
  • Understand customer/market needs and competitive landscape for customers and translate customer/market needs into strategy and deliver product requirements and corresponding business justification
Desired Qualifications
  • Technically savvy and experience with the cloud, APIs, communications, enterprise software, devices, and mobility is a plus

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives