Full-Time

FP&a Customer Experience Specialist

Posted on 4/19/2024

LiveFlow

LiveFlow

11-50 employees

Automates financial reporting and budgeting

Data & Analytics

Mid

New York, NY, USA

Required Skills
Communications
Requirements
  • Bachelor's or Master's degree in Finance
  • Intermediate financial modeling and Excel skills
  • Passion for delivering exceptional customer experiences
  • Excellent communication skills, both written and verbal
  • Strong problem-solving skills
  • Curious and hungry to achieve impressive things in life and work
Responsibilities
  • Develop and implement scalable customer experience processes
  • Address customer support queries promptly and empathetically
  • Collaborate with customers for seamless implementation of LiveFlow
  • Communicate customer issues and feedback internally
  • Craft a comprehensive Customer Experience Playbook

LiveFlow is an advanced financial reporting platform that automates department budgeting and provides real-time FP&A capabilities, allowing users to create live, customizable reports and dashboards without manual work. The platform offers features such as live budget vs actuals, consolidation of multiple entities, vendor spend tracking, and flexible report customization within a secure SOC-2 compliant environment.

Company Stage

Seed

Total Funding

$4M

Headquarters

New York, New York

Founded

2021

Growth & Insights
Headcount

6 month growth

4%

1 year growth

30%

2 year growth

225%