Training Coordinator

Overview

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.

We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment.

Our benefits go beyond just providing coverage. 

We’re committed to the whole you – your health, wealth, peace of mind, self and community. 

Our benefits include:

• Medical, Dental, Vision – starting on day one!
• Virtual Medical Services
• Fertility and adoption benefits
• 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
• Paid parental leave
• Paid Family Leave
• Company provided Salary Continuance (Short-term Disability)
• Company paid life insurance
• Paid Holidays
• Vacation
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Plus, more!

Growth opportunities available! 

Apply online or contact us to hear why our employees appreciate being part of the Knauf family!

About the Role:

As a Training Coordinator, you will effectively communicate and coach the fundamentals of all training systems and programs, and explain why they are critical to the business and to employee development. You will be responsible for developing the necessary skills across all job functions and for managing modifications to job instructions as needed. You will also meet with Plant Operations teams to create action plans and review adherence to training systems and programs.

Responsibilities

• Manage training matrix for all plant positions.
• Manage TWI program and trainer certification process. Utilize a closed feedback loop to evaluate the effectiveness of training, delivery, and customer experience.
• Facilitate learning sessions and workshops. Track attendance, collect feedback, and evaluate training effectiveness using surveys and performance metrics.
• Assist with local hiring efforts and the internal and external candidate interview process.
• Assist with onboarding and induction of new hires.
• Provide hands-on coaching to operators, technicians, and SMEs to improve efficiency and reduce errors.
• Create and modify training checklists, work procedures, and single-point lessons.
• Manage the tracking of all training, including local and corporate-assigned training programs.
• Create and maintain plant training resources such as visual management boards and training videos.
• Maintain records within the Knauf Integrated Management System.
• Audit the training program for compliance and adherence to plant standards for safety, quality, and performance.
• Develop and review KPI objectives related to training and conduct root cause analysis to identify and address training or performance gaps.
• Create monthly reports for management review. Track training metrics (attendance, pass rates, competency scores, training feedback scores, and site training completion) and report results to management for decision-making.
• Support continuous improvement by identifying training gaps, recommending curriculum updates, and implementing Lean/Six Sigma-driven improvements to enhance productivity and reduce waste.
• Support cross-department collaboration by aligning training with process changes, new equipment, quality control, or product launches.
• Spend 60% of time in the plant on training delivery and application. The remaining 40% of time is focused on administrative program elements and other duties as assigned.

Qualifications

• Associate degree preferred
• TWI certification preferred, or willingness to obtain

• Leadership experience in a manufacturing environment
• SAP experience preferred

• Proficiency in Excel, PowerPoint, and Word
• Ability to write documents clearly and effectively
• Data analysis skills
• Record retention knowledge
• Strong communication skills
• Strong organizational skills
• Meticulous attention to detail
• Active listening skills
• Auditing skills
• Professional demeanour
• Ability to work night shift to deliver and implement training standards
• Ability to multitask and meet deadlines in a timely manner
• Ability to work effectively in teams and independently
• Ability to roll out and implement new processes
• Ability to operate packaging equipment
• Ability to move through a manufacturing environment and remain on your feet for prolonged periods

It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.