Indirect Tax - License Compliance Services - Manager

Tax -  Indirect Tax - License Compliance Services - Manager

The opportunity

When you join EY EDGE (Exceptional Delivery and Growth Engine) you’ll be at the heart of EY’s critical mission to build a better working world, applying your knowledge, skills and experience in assisting clients in meeting their business objectives. You will learn, grow and contribute—building new relationships and discovering the satisfaction that comes with producing high-quality, valued work and advice.

This position leads and drives the compliance function, manages the overall engagement team (US and GDS), and supervises & evaluates the assigned analysts & seniors and their work product. This position requires a deep understanding of license compliance services. This position reviews completed returns for approval and submission to clients and is also responsible for the training and development of junior staff, managing GDS, and overall project management including client interactions and engagement economics.

Your Key Responsibilities

• Participate in client facing meetings
• Communicate engagement expectations to assigned analysts and/or seniors
• Prepare engagement contracts and agreements
• Own client communications and drive solutions, focus on client deliverables and status against plan
• Manage to projected budget and ability to forecast budget changes
• Prepare timely billings
• Ability and willingness to sell new solutions and work
• Manage client expectations proactively to ensure satisfaction
• Build client relationships through technical and business expertise
• Manage junior staff in actively maintaining compliance calendar (EY Decisions), monitoring deadlines, raising issues to next level, pulling reports for client delivery
• Utilize EY methodologies and tools that exist to enhance service delivery
• Deal with roadblocks and issues, providing suggestions and alternatives
• Reference and interpret standards using professional judgement, identifying noncompliance while applying a balanced view of all client matters
• Consult with Senior Leadership in the Firm as necessary
• Apply Tax Quality and Independence rules to engagements

Skills and attributes for Success

To qualify for the role you must have

• Bachelor’s degree
• Minimum 5 years of experience in a professional services or tax services organization
• CPA, JD, Enrolled Agent or other appropriate designation required
• Excellent organizational and verbal/written communications skills
• Effective time management skills
• Ability to work in fast paced professional services environment
• Computer software applications, including Microsoft Word, Excel and PowerPoint,
• A commitment to following through effectively on client requests

• Ability to develop knowledge of various client industries
• Strong management skills needed to lead teams, delegate appropriately, mentor, review performance and counsel employees
• High degree of efficiency and ability to design and implement improvements in various tasks/processes on engagements
• Commit to periodic travel (25%)

Ideally, you’ll also have

• Excellent research skills
• Capacity to work independently and effectively on a variety of tasks at the same time

• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members
• The ability to research and interpret published statutes/ordinances/guidance to determine license compliance requirements; where guidance is not clear, make judgements and conclusions based on experience and discussions with relevant jurisdiction
• The ability to resolve issues at the jurisdiction and client level

What we look for

• We’re interested in people with initiative who are not afraid to speak up, with a genuine desire to make things better across the business. You’ll need strong communication skills and the ability to handle information and data from multiple sources. If you’re ready to further build on your professional competencies, this role is for you.