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Full-Time

Solutions Engineer

Confirmed live in the last 24 hours

Superblocks

Superblocks

11-50 employees

Programmable internal tooling platform for fintech

Enterprise Software

Compensation Overview

$80k - $120kAnnually

+ Equity Package

Entry, Junior

New York, NY, USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Python
JavaScript
TypeScript
Zendesk
REST APIs
HTML/CSS
Requirements
  • Technical with experience in JavaScript, Python, OR TypeScript and familiar with web technologies (e.g., REST APIs, HTML/CSS).
  • An engineer by way of education: whether by Bachelor’s degree or coding bootcamp.
Responsibilities
  • Engage with the Superblocks customer base to resolve technical support requests while continuing to educate our clients on the use of the platform.
  • Provide personalized assistance via live chat and manage our live ticketing system (Zendesk) to facilitate seamless integration and utilization of Superblocks.
  • Partner with Product Management and Engineering leaders to build a tight feedback loop that will provide customer feedback - which will be used to determine the direction of large features.
  • Participate in customer meetings to gain firsthand insight into our user’s needs and preferences.
  • Build comprehensive technical documentation for newly introduced product functionalities, alongside user guides aimed at aiding customers in navigating intricate use-cases.

Superblocks provides a programmable platform for fintech developers to create internal applications and workflows. The platform connects securely to production databases, allowing users to run SQL queries and build custom tools that enhance operational efficiency. Superblocks stands out from competitors by offering bank-level security and compliance features, which are essential for financial tasks like Know Your Customer (KYC) and Anti-Money Laundering (AML) processes. The company operates on a subscription-based model, enabling clients to choose plans based on their user needs and workflow complexity. The goal of Superblocks is to help fintech companies save time and resources, allowing them to concentrate on their core products and drive innovation.

Company Stage

Series A

Total Funding

$37M

Headquarters

Stockholms kommun, Sweden

Founded

2021

Growth & Insights
Headcount

6 month growth

21%

1 year growth

37%

2 year growth

41%
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Simplify's Take

What believers are saying

  • Securing $37M in funding from prominent investors like Kleiner Perkins and Greenoaks indicates strong financial backing and growth potential.
  • The platform's ability to save significant engineering time by streamlining internal tool development can lead to increased productivity and innovation for clients.
  • Superblocks' focus on fintech allows it to address specific industry needs, potentially leading to high client retention and satisfaction.

What critics are saying

  • The competitive landscape in fintech tooling is intense, requiring continuous innovation to maintain a competitive edge.
  • Reliance on subscription-based revenue means that economic downturns or budget cuts in client companies could impact Superblocks' financial stability.

What makes Superblocks unique

  • Superblocks offers a specialized platform tailored specifically for fintech developers, unlike broader internal tooling solutions.
  • The platform's focus on bank-level security and compliance for KYC and AML tasks sets it apart in the highly regulated financial sector.
  • Superblocks' subscription-based model with granular permissions and group access controls provides a scalable and secure solution for both small startups and large financial institutions.