Office Manager

Who we are

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities. 

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Who we need

Reporting to the Principal & VPA BC Campus, we are hiring an Office Manager.  As our new Office Manager, you will be the visible, on-site leader responsible for creating a welcoming, well-run environment where employees, visitors, and partners can thrive. You will bring together office operations, facilities coordination, events, and community engagement under one cohesive function, ensuring the site runs smoothly while fostering collaboration across the organization. 

This is a full time on-site role based in New Westminster, BC.

What’s in it for you

Purpose beyond the workplace. Every role at Yorkville University contributes to creating an exceptional learning experience. While your focus will be on leading campus operations, your work will directly support the students, faculty, and staff who rely on a safe, welcoming, and well-run environment to learn, teach, and thrive. You will play an important role in helping deliver on our mission of expanding access to education and empowering learners to achieve their goals.

A culture built on collaboration and growth. You will join an organization that values purposeful curiosity, inclusive leadership, and continuous improvement. Working closely with leaders across the BC campus and the broader university, you will have the opportunity to build meaningful relationships, contribute ideas, and shape how the campus experience continues to evolve. Your contributions will be visible, valued, and encouraged.

An opportunity to grow with us. As Yorkville University continues to expand, so do the opportunities for our people. You will deepen your leadership and operational expertise while gaining exposure to facilities, events, community engagement, and people leadership. You'll also have access to tuition-free courses across Yorkville University and Toronto Film School, supporting your professional development and lifelong learning.

As our new Office Manager, you will:

• Lead office operations. You will oversee the day-to-day operations of a busy campus, ensuring the workplace is welcoming, organized, and running efficiently. Acting as the central point of coordination, you will bring together office operations, facilities, events, and administrative support, creating consistency across functions and ensuring issues are addressed proactively.
• Solve operational challenges. You will take ownership of facilities coordination by responding quickly to building issues, working with vendors, and managing repairs and maintenance activities. Whether coordinating external service providers or resolving minor issues yourself, you will focus on finding practical solutions that minimize disruption and keep operations moving.
• Lead and support your team. You will manage and develop a small front desk and administrative team, providing coaching, guidance, and clear direction while fostering a collaborative, service-focused culture. You will ensure the team is equipped to deliver an exceptional experience for employees, visitors, and partners every day.
• Coordinate events and workplace experiences. You will oversee the logistics for meetings, special events, and larger organizational initiatives, working with internal stakeholders and external partners to ensure every detail is thoughtfully planned and executed. Your work will help create engaging experiences that strengthen connection and contribute to a positive workplace culture.
• Build relationships and drive collaboration. You will work closely with leaders and teams across the organization while also maintaining relationships with local organizations and community partners. Through your approachable, solutions-oriented style, you will strengthen communication, encourage collaboration, and help create an environment where people feel supported and connected.

You bring:

• The leadership. You have experience leading and developing administrative or operational teams, creating an environment where people feel supported, accountable, and empowered to do their best work. You lead by example, communicate openly, and foster collaboration across teams.
• The operational expertise. You have successfully managed the day-to-day operations of a busy office or workplace, balancing competing priorities while ensuring people, processes, and resources come together seamlessly. You are highly organized, detail-oriented, and comfortable coordinating multiple responsibilities at once.
• The problem-solving mindset. You approach challenges with curiosity, resourcefulness, and a solutions-first attitude. Whether coordinating vendors, resolving facilities issues, or improving operational processes, you are comfortable taking ownership, making informed decisions, and following through to resolution.
• The relationship-building skills. You build trust quickly and communicate effectively with people at all levels of an organization and with external partners. You are approachable, collaborative, and enjoy creating positive experiences through thoughtful service and proactive communication.
• The adaptability. You enjoy variety and are comfortable shifting between strategic planning and hands-on execution. You are equally confident leading a team, organizing an event, coordinating operational priorities, or stepping in to help wherever needed to keep things running smoothly.

Why work at Yorkville University?

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their possible, while giving you the opportunity to realize yours.

Compensation philosophy

At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.

This position offers a minimum annual salary of $75,000, a midpoint of $77,500 and a maximum of $80,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.

We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.

We welcome conversations about compensation throughout the hiring process.

Join us

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest. 

What you can expect from the interview process: 

• A virtual interview with a Talent Advisor to discuss your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered interview platform. More details will be shared when you are invited to interview.
• A virtual interview with HR and a member of the senior leadership team focused on your leadership experience, operational approach, and problem-solving style.
• A virtual interview with a member of the executive team to explore your communication style, judgment, problem-solving approach, and how you would contribute in a collaborative, fast-evolving organization.
• A final on-site interview. You will have the opportunity to get a campus tour, meet some of the team, and ask any final questions you may have about the role. 

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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