Full-Time

Retail Loss Prevention Lead

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Compensation Overview

$19 - $27Hourly

Junior, Mid

Williston Park, NY, USA

Category
Risk & Compliance
Legal & Compliance
Requirements
  • 1- 3 years of prior LP or educational experience in Loss Prevention preferred
Responsibilities
  • The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs.
  • The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
  • LP Lead will also act in compliance with the Company policy 'Engaging Law Enforcement' when all attempts at service do not deter theft.
  • Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution.
  • LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.
  • Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
  • Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
  • Follows-up with local authorities for after the fact external case resolution and prosecution.
  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
  • Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.
  • Support, promote and actively demonstrate company values related to customer engagement.
  • Provide ad hoc support for the general needs of the business as necessary.
  • Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
  • May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
  • Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
  • Maintains confidentiality of all Company information.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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