Full-Time
Desktop Support
Artech Information System
1,001-5,000 employees
IT staffing and project-based workforce solutions
No salary listed
Anchorage, AK, USA
In Person
 IT & Security (1) |
|---|
- diagnose and remedy complex Microsoft operating system problem tickets
- configure and install common applications
- significant experience in customer-facing Windows-based corporate technical support environment
- experience supporting Office and Outlook
- experience working with ticketing systems
- experience with iOS, Android, iPad, Tablet
- experience with Mobile Iron, System Center Configuration Manager, hosted virtual desktops and Apple Mac systems
- good verbal and written communications skills
- ability to interact positively with clients
- excellent soft skills
- retail experience (e.g., Apple Store, Geek Squad) is a plus
- Diagnose and remedy complex Microsoft operating system problem tickets and related support tasks
- Configure and install common applications for users
- Provide customer-facing technical support in a Windows-based corporate environment with focus on Office and Outlook
- Manage and utilize ticketing systems to track and resolve issues
- Provide support for iOS, Android, iPad, Tablet devices including Mobile Iron, System Center Configuration Manager, Hosted Virtual Desktops, and Apple Mac systems
- Maintain professional communication with clients and document issues clearly and professionally
- Previous retail experience (e.g., Apple Store, Geek Squad) is a plus
Artech Information System provides IT staffing and project-based services worldwide. It connects organizations with tech talent through staffing programs (contingent, direct hire, RPO, master vendor, payroll transition) and delivers end-to-end digital and technical projects (design, operations, development, and platforms). It stands out through its focus on applied human intelligence, diverse and inclusive culture, and a track record with Fortune 500 clients across multiple countries. Its goal is to be the ecosystem that connects people, technology, and opportunities, enabling global businesses and talent to grow together.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Morristown, New Jersey
Founded
1992
Simplify's Take
What believers are saying
- Artech provides managed cloud and cybersecurity services to Fortune 500 firms.
- Artech supports public-sector organizations amid AI and cloud shifts.
- Artech generated over $775 million in global revenue as women-owned business.
What critics are saying
- Trump's 2025 H-1B tightening cuts Artech's India staffing in 3-6 months.
- Apex Group acquisitions erode Artech's position in 12-24 months.
- 2026 recession freezes Fortune 500 IT budgets, hitting Artech revenue.
What makes Artech Information System unique
- Artech is the largest women-owned IT workforce solutions firm in the U.S.
- Artech holds Great Place to Work certification for its dynamic culture.
- Artech expanded India offices in Bengaluru, Bhopal, Hyderabad, and Chennai.
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Benefits
Remote Work Options