Description

Company Overview

Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!

With an average annual revenue growth of 25% over several decades, Shamrock’s success is attributed to three key factors: hiring the best people, cultivating long-term relationships with our customers and continually evolving in the marketplace.

Responsibilities

Shamrock Trading Corporation is looking for an UX Designer to join the Technology team. This role must be able to perform the following tasks, among others:

Diagnose and troubleshoot application issues to determine root cause of problems or malfunctions.
Resolve user issues by reviewing application logs, recreating user errors and testing changes.
Work with our development and systems group to resolve more advanced issues when necessary
Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
Define project requirements by identifying project timelines, phases and elements, determining scope, and establishing project expenses
Differentiate user requests from the underlying true needs and distinguish solution ideas from requirements
Work with business owners to convert high-level business and user requirements into functional requirements and prioritize requirements.
Manage changes to baseline requirements through effective application of change control processes and tools and manage system enhancement requests
Implement appropriate mitigation strategies that may involve compromises with respect to scope and schedule
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Provide assistance to sales and customer-facing staff through training, joint sales calls/visits to key accounts
Create workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion

Qualifications

Bachelor's degree in Graphics Design or equivalent work experience
Minimum of 3 years of UX experience in business application design, development, installation and modification in an IT
Experience with design, development, and implementation of new computing architectures
Strong skills in overall user interface design of web and mobile systems
Strong leadership skills, with the ability to act as technical lead on complex projects
Strong ability to accurately estimate project development activities
Ability to establish and maintain an effective working relationship with customers and other technical staff
A solid grasp of user-centered design and testing methodologies, subsystem and usability and accessibility concerns
Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
Ability to clearly and effectively communicate design processes, ideas and solutions to teams and clients
A clear understanding of the importance of user-centered design
Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.

Benefits Package

At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:

Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
Work-Life Balance: Competitive PTO and paid leave policies
Financial: Generous company 401(k) contributions and employee stock ownership after one year
Wellness: Onsite gym and discounted membership to select fitness centers. Jogging trails available at Overland Park offices

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UX Designer

Shamrock Trading

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