Full-Time

Intake Sales Specialist

The Matian Firm

The Matian Firm

201-500 employees

Premier law firm specializing in criminal defense and immigration

Legal

Mid

Austin, TX, USA

Required Skills
Sales
Customer Service
Requirements
  • Bilingual (English/Spanish) with full proficiency
  • Minimum 3 years of sales experience required, customer service experience a major plus
  • Immigration Experience required
  • Strong background with performance-based metrics
  • Case Management software experience is a major plus
  • Resourceful and motivated to solve issues as they arise
  • Strong attention to detail
  • Proven track record to meet goals and deadlines
  • Must be able to work weekends
Responsibilities
  • Screen telephone calls before scheduling an attorney-client consultation
  • Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
  • Immediately contact every potential client and establish relationship with client
  • Update logs and reporting systems to reflect status of all potential new clients
  • Conduct potential new client interviews with genuine empathy and compassion
  • Schedule appointments for potential clients
  • Take accurate notes during the attorney-client initial consultation
  • Collaborate with our attorneys to complete the initial consultation process
  • Assist attorneys with administrative tasks related to opening new cases and maintaining databases
  • Follow instructions from the supervising attorney and perform accordingly
  • Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

25%

1 year growth

61%

2 year growth

73%