Part-Time

AI Design Analyst

WNS

WNS

10,001+ employees

Global BPM and analytics services provider

No salary listed

Leeds, UK

Hybrid

Three days on-site per week.

Category
Data & Analytics (2)
,
Required Skills
LLM
Microsoft Azure
UI/UX Design
Data Science
Risk Management
Requirements
  • Higher education qualification (or equivalent experience) in Ethics, Law, Risk Management, Social Sciences, Data/Computer Science or relevant field
  • Proven experience working in digital, data or AI programmes in complex or regulated environments.
  • Skilled at mapping processes, decision flows and user journeys to identify where AI, automation or Copilot can add value.
  • Understanding of core AI concepts including LLMs, prompt engineering, automation, decision support and responsible AI.
  • Experience assessing data quality, readiness, lineage and feasibility for AI‑enabled solutions.
  • Ability to design end‑to‑end AI workflows including prompts, orchestration, guardrails and human‑in‑the‑loop models.
  • Skilled in user research, facilitation, co‑design and requirements‑gathering workshops.
  • Working knowledge of Copilot and Power Platform as well as Service Design/UX.
  • Working knowledge of Microsoft Azure AI Fundamentals
  • Excellent stakeholder management and communication skills, including senior‑level engagement.
  • Commercial awareness and a value‑driven mindset.
  • Familiarity with responsible AI and risk‑aware delivery practices.
  • Familiarity with AI ethics, fairness, transparency and accountability principles
  • Ability to translate complex technical and regulatory concepts into practical guidance
  • Use of professional networks and external influencers with clear evidence of learning and development to build and maintain skills and expertise
  • Ability to be flexible and adaptable with the pace of technology and AI change
Responsibilities
  • Assess and shape AI and Copilot Use Cases aligned to strategic business objectives, shaping them into well‑defined proposals with clear value hypotheses and measurable success criteria.
  • Engage with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience.
  • Design AI‑enabled workflows, prompt patterns, user interactions and human‑in‑the‑loop models that maximise safety, transparency and user trust.
  • Assess solution feasibility by evaluating data readiness, technical constraints, ethical considerations, compliance requirements and operational impacts.
  • Map end‑to‑end processes, decision points, data dependencies and required human oversight.
  • Assess feasibility, data readiness, ethical considerations and AI‑specific risks.
  • Design AI‑enabled workflows, prompts and user experiences for Copilot scenarios.
  • Support experimentation, prototyping and MVP definition with delivery teams.
  • Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into all designs
  • Support experimentation and prototyping by defining MVP scope, evaluation criteria, testing parameters and adoption-readiness indicators.
  • Engage with colleagues across the business to capture user perspectives, refine user needs, and ensure solutions align to real operational challenges and behaviours.
  • Ensure responsible AI principles are embedded from design, including explainability, traceability, fairness, appropriate safeguards and risk‑informed checks.
  • Provide structured analysis to support business cases, investment decisions, risk assessments, and prioritisation discussions at AI governance forums.
  • Collaborate with teams to ensure designs are implementable, sustainable and aligned to enterprise architecture.
  • Maintain a library of design artefacts, patterns and re‑usable assets to support repeatability and uplift design maturity across the AI Foundry.
  • Managing escalations supporting the wider Data & AI Leadership team.
Desired Qualifications
  • Understanding of financial services industry, markets and competitors
  • Understanding of how financial services organisations operate and the associated regulatory environment, or other regulated industries
  • Awareness of the Mutual Sector and the needs and interests of Members

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company Size

10,001+

Company Stage

IPO

Headquarters

Mumbai, India

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Capgemini acquisition on July 7, 2025, delivers 4% EPS accretion by 2026.
  • Kipi.ai acquisition in 2025 enhances conversational AI for banking services.
  • New AI platform launched in 2026 automates finance organization processes.

What critics are saying

  • Capgemini integration destroys WNS domain expertise within 12 months.
  • Hyperscalers commoditize WNS AI platform, compressing margins in 6 months.
  • Client concentration loses top banking client, eliminating 10% revenue.

What makes WNS unique

  • WNS blends domain expertise across 10 industries with Agentic AI platforms.
  • WNS operates 61 delivery centers in 16 countries for global scalability.
  • WNS delivers end-to-end BPM in finance, customer care, and analytics.

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Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Company News

Devdiscourse
Nov 11th, 2025
IICA and WNS Launch Ybrant Program to Cultivate Responsible Business Leaders

IICA and WNS launch Ybrant Program to cultivate responsible business leaders. In a landmark initiative to integrate sustainability and responsible business conduct into mainstream management education, the Indian Institute of Corporate Affairs (IICA), in partnership with WNS Global Services, officially launched the IICA - WNS Ybrant CSR, ESG & Sustainability Program on 11th November 2025. The collaborative initiative marks a major step forward in fostering a new generation of socially responsible, sustainability-minded leaders. The launch event took place in the presence of esteemed dignitaries and over 250 student participants from leading academic institutions, underscoring the program's wide appeal and national relevance. Redefining Leadership in a new era of sustainability. Delivering the keynote address, shri gyaneshwar Kumar singh, director general & CEO, IICA, articulated the transformative potential of the Ybrant Program. He emphasized that the program aims to instill in young minds a leadership philosophy that balances business success with societal good. "Through the IICA - WNS Ybrant Program, we aim to prepare future leaders who see business not just as a means for profit, but as a vehicle for sustainable and inclusive development," he said. Singh cited a striking statistic: India's CSR expenditure has seen exponential growth over the past decade - from ₹10,065.93 crore in FY 2014 - 15 to ₹34,908.75 crore in FY 2023 - 24. He noted that more than ₹2.2 lakh crore has been collectively spent on CSR by Indian corporates over the past ten years. This underscores the maturing ecosystem of corporate responsibility in India, demanding a professional workforce that can navigate the balance between profit and purpose. Industry-Academia-Government synergy. Speaking at the event, Mr. Gopal Agarwal, Head CSR, WNS Global Services, described the Ybrant Program as a strategic three-way collaboration between government, corporates, and academia. "The idea is to catch them young so that the future CEOs grow up with a perspective rooted in sustainable development," he stated. The program is designed as a blended learning model, seamlessly integrating: * Academic rigour from IICA's expert faculty * Real-world insights from industry leaders * Technology-enabled delivery for accessibility and scale Participants will also receive digitally verifiable certificates through IICA's proprietary credentialing system, enabling recognition through QR codes, DigiLocker integration, and LinkedIn sharing, ensuring maximum value and visibility. Program structure and delivery. Mr. Mukesh Kumar, Head of the Centre for Excellence in CSR & Corporate Citizenship at IICA, detailed the comprehensive structure of the Ybrant Program. Spanning six months, the program includes: * 22.5 hours of academic sessions * 18 hours of fieldwork * 15 modules ranging from basic concepts to advanced policy and practice areas * Introduction to CSR, ESG, and Sustainability * Indian CSR legislation and compliance * Global CSR trends * Impact assessments and reporting frameworks * ESG metrics and governance * Leadership and corporate citizenship Sessions will be delivered weekly through IICA's Learning Management System, making it accessible to learners across India and internationally. Live interactions with faculty and practitioners will ensure dynamic, real-time learning and mentorship. Diverse participation from India's premier institutions. The inaugural batch of participants includes more than 250 students from some of India's leading academic institutions, demonstrating the widespread appeal and strategic relevance of the initiative. Participating institutions include: * IIM Shillong * CHRIST University, Bengaluru * Banasthali Vidyapith, Rajasthan * Symbiosis International (Deemed University), Pune * St. Aloysius (Deemed University), Mangalore The program's nationwide reach reflects a shared commitment across institutions to nurture socially aware business leaders equipped for the demands of a rapidly evolving global economy. Concluding remarks and future vision. The event concluded with a vote of thanks by Dr. Ankita Sharma, Senior Research Associate, IICA. She acknowledged the collaborative effort behind the program's development and its potential to serve as a model for future corporate-academic partnerships. The session was skillfully moderated by Ms. Sana Farid, Research Associate at IICA, who facilitated the knowledge-sharing and engagement between participants and speakers. A step toward responsible capitalism. The IICA - WNS Ybrant Program is more than an educational initiative - it represents a philosophical shift in how future business leaders are trained. By embedding the values of environmental stewardship, social responsibility, and ethical governance into core business learning, it prepares professionals who can navigate the complexity of today's global challenges. As India continues to emerge as a global economic powerhouse, programs like Ybrant will play a crucial role in ensuring that economic growth is both inclusive and sustainable.

The Tribune
Sep 24th, 2025
WNS Launches New AI Platform for Transforming Finance Organizations

WNS launches new AI platform for transforming finance organizations.

General
Aug 15th, 2025
WNS Recognized as a Leader in Financial Crime and Compliance Operations Services by Everest Group

WNS recognized as a Leader in Financial Crime and Compliance Operations Services by Everest Group.

MarketScreener
Jul 7th, 2025
Capgemini acquires WNS for $3.3 billion

Capgemini is set to acquire WNS for $3.3 billion, paying $76.50 per share, a premium of 28% over the last 90-day average. The acquisition aims to create a leader in AI-powered Intelligent Operations, enhancing Capgemini's revenue growth and operating margin. The deal, approved by both companies' boards, is expected to close by year-end. Capgemini anticipates a 4% EPS accretion by 2026 and 7% by 2027 post-synergies. The transaction awaits regulatory and shareholder approvals.

Capgemini
Jul 7th, 2025
Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations

Capgemini (Euronext Paris: CAP), a global business and technology transformation partner, and WNS (NYSE: WNS), a leading digital-led business transformation and services company, today announced that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS for a cash consideration of 76.50 USD per WNS share.