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Floor Lead
Confirmed live in the last 24 hours
San Francisco, CA, USA
Experience Level
Desired Skills
Customer Service
  • Enabling a memorable and personalized customer service experience that focuses on building a connection to the Mejuri brand and strives to exceed customer expectations
  • Expertly executes and coaches others to execute our Selling Programs
  • A product expert, remain informed and knowledgeable of all Mejuri products and latest launches
  • Assist the team with implementing various customer-centeric campaigns and maintaining relationships
  • Experience in a high volume retail environment
  • Adaptable with the ability to think creatively and quickly
  • Excellent organization and analytical skills
  • Critical thinking ability - identify potential challenges and develop action plans
  • Physical requirements: Ability to stand for 8 hours, lift 50 lbs
  • Must be able to work outside of regular hours on occasion including evenings, weekends & holidays
  • Responsible to support all operational workflows & uphold our standard operating procedures including but not limited to: opening/closing the store, managing merchandise, sales floor management, and employee management & ensuring all business requirements are achieved each day
  • Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction
  • Manage inventory tasks including but not limited to shipping & receiving, inventory transfers etc
  • Work with store management to identify any opportunities to improve the daily operations of the store (ie. systems, tools, processes)
  • Ensure physical store maintenance is upheld 10/10

201-500 employees