Fashion Customer Representative
German Speaker
Posted on 3/14/2023
INACTIVE
Farfetch

5,001-10,000 employees

Online luxury fashion retail platform
Company Overview
Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

Company Stage

N/A

Total Funding

$1.7B

Founded

2007

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-6%

2 year growth

-6%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
Requirements
  • Experienced in customer service (1 year) in a fashion environment
  • Fluent in English and German (mandatory)
  • Proficient in the use of IT systems, both customer service specific and windows packages
  • Experience with written communication
  • Good active listening skills
  • Knowledgeable of fashion/fashion brands
  • Articulate and passionate
Responsibilities
  • Respond to Customer Inquiries through several channels (Chat, Email and Telephone)
  • Provide information with regards to products and services and other related inquiries
  • Be the face of Farfetch Platform Solutions to our customers and partners alike