Full-Time
Director, People Operations
Rocket Companies
501-1,000 employees
FinTech-enabled mortgage origination and services
No salary listed
Company Does Not Provide H1B Sponsorship
Detroit, MI, USA
In Person
Bachelor's, Master's
 People & HR (1) |
|---|
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- The candidate must have at least 8 years of progressive human resources leadership experience, including significant experience in Compensation and Total Rewards.
- The candidate must have a bachelor's degree in human resources, business administration, or a related field.
- The candidate must have experience leading multiple human resources functions, such as Compensation, Benefits, Talent Acquisition, HRIS, or People Operations.
- The candidate must have experience supporting organizational change, transformation, or human resources systems implementations.
- The candidate must have strong knowledge of compensation strategy, job architecture, pay governance, and human resources operations.
- The candidate must have experience working with human resources information systems platforms.
- Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs.
- Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices.
- Oversee and optimize end-to-end human resources processes, including hiring, onboarding, compensation cycles, and employee lifecycle management.
- Drive human resources systems strategy and implementation efforts, including Workday or other human resources information systems platforms, ensuring operational readiness and adoption.
- Design and implement scalable processes, workflows, reporting structures, and data governance across human resources functions.
- Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives.
- Lead and develop a high-performing HR operations and Total Rewards team.
- Evaluate and continuously improve human resources programs to ensure market competitiveness, operational efficiency, and strong employee experience.
- Support organizational design, workforce planning, and change management initiatives.
- Establish metrics, reporting, and insights to inform decision-making and drive business outcomes.
- The candidate should have 10 years of human resources leadership experience in complex or multi-entity environments.
- A master's degree or relevant certification, such as Certified Compensation Professional, Society for Human Resource Management Senior Certified Professional, or Senior Professional in Human Resources, is preferred.
- Experience building or scaling human resources functions in high-growth or evolving organizations is preferred.
- Deep expertise in integrating Talent Acquisition, Total Rewards, and human resources systems into a cohesive people strategy is preferred.
- Experience with Workday or similar human resources information systems implementation and optimization efforts is preferred.
- A strong background in process design, automation, and human resources operational excellence is preferred.
Rocket Companies is a diversified financial services firm centered on helping people buy homes. Its flagship Rocket Mortgage is the largest retail mortgage lender in the United States, issuing and servicing home loans. The company also owns Amrock, which provides title insurance, property valuations, and settlement services. Through an integrated FinTech-enabled ecosystem, Rocket Companies uses proprietary technology to streamline the mortgage process, making it faster and more efficient while offering a range of mortgage products and related services to both first‑time buyers and real estate investors. Compared with competitors, it stands out through its scale, end‑to‑end homebuying platform, and strong client satisfaction, supported by multiple revenue streams beyond loan origination, including title, valuation, and settlement services. Its primary goal is to simplify the home buying experience and help people achieve homeownership and financial freedom.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Detroit, Michigan
Founded
1985
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $2.78 billion, with $230 million net income and record profitability.
- Mr. Cooper synergies hit $100 million annualized in Q2 2026, targeting $400 million by year-end.
- A new $2.5 billion JPMorgan revolver on July 16, 2026 improves liquidity and flexibility.
What critics are saying
- FTC trial against Redfin and Zillow starts August 24, 2026, threatening partnership economics.
- Q3 2026 revenue guidance of $2.5 billion-$2.7 billion trails estimates and signals demand weakness.
- Mortgage rates and affordability pressure originations; if housing stays frozen, Rocket's growth stalls.
What makes Rocket Companies unique
- Rocket combines mortgage origination, servicing, real estate search, and closing under one brand.
- Its June 2026 servicing portfolio hit $2.0 trillion across 9.1 million loans.
- Rocket uses 30 petabytes of client data and 160 million annual calls.
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Benefits
Health Insurance
Growth & Insights and Company News
6 month growth
↑ 18%1 year growth
↑ 18%2 year growth
↑ 17%Rocket Companies has appointed Sarah Watterson as an independent director to its board, expanding it to 10 members. Watterson brings over 15 years of executive leadership and financial services experience, currently serving as President of 3 Star Sports & Entertainment, LLC. She previously held senior roles at Goldman Sachs and Fortress Investment Group, where she managed businesses across financial services, real estate, transportation and lending. She also served as President of Brightline West, leading development of America's first high-speed passenger rail connecting Southern California and Las Vegas. Over the past year, Detroit-based Rocket Companies has expanded through acquisitions of Redfin and Mr. Cooper, alongside investments in AI and data. The company operates mortgage, real estate and personal finance businesses.
Rocket Companies appoints Sarah Watterson as independent board director. PRNewswire 17-Aug-2026 9:00 AM Watterson brings more than 15 years of executive leadership, investment and capital markets financial services experience to Rocket's Board of Directors. DETROIT, Aug. 17, 2026 /PRNewswire/ - Rocket Companies (NYSE:RKT), the Detroit-based homeownership platform, today announced that Sarah Watterson has been appointed as an independent director to the Company's Board of Directors - increasing Rocket's board to 10 members. Watterson currently serves as President of 3 Star Sports & Entertainment, LLC, a platform that owns, invests in and operates businesses and assets across sports, media, real estate and adjacent ventures. She is also a Special Advisor of Brightline West, where she previously held the role of President and led the development of the nation's first high-speed passenger rail - connecting Southern California and Las Vegas. She began her career at Goldman Sachs, working with publicly traded investments. Watterson then served as a Managing Director at Fortress Investment Group, where she evaluated and managed businesses across financial services, hospitality, real estate, transportation and lending - including mortgage origination and servicing. She has also held senior leadership roles including Chief Executive Officer and Head of Investor Relations, supporting businesses as they accessed public debt and equity capital. "Sarah's experience in capital markets will make her an important outside voice as we continue to grow and improve the homeownership experience," said Dan Gilbert, Founder and Chairman of Rocket Companies. "Equally important, Sarah believes in Rocket's culture and shares our passion for innovation. I look forward to working with her." Over the past year, Rocket expanded its homeownership business, to connect every stage of buying and owning a home. Through the acquisitions of Redfin and Mr. Cooper, a partnership with Compass International Holdings and investments in AI and data, Rocket is working to make homeownership simpler and more affordable. "Rocket Companies has built a business that is changing how people achieve the American Dream. It's a privilege to join the board at such an important moment in the Company's growth," said Watterson. About Rocket Companies Founded in 1985, Rocket Companies (NYSE: RKT) is a Detroit-based homeownership platform including mortgage, real estate and personal finance businesses: Rocket Mortgage, Redfin, Rocket Close, Rocket Money and Rocket Loans. With insights from more than 160 million calls with clients each year, 30 petabytes of data and a mission to Help Everyone Home, Rocket Companies is well positioned to be the destination for AI-fueled homeownership. Known for providing exceptional client experiences, J.D. Power has ranked Rocket Mortgage #1 in client satisfaction for primary mortgage origination and mortgage servicing a total of 23 times - the most of any mortgage lender. SOURCE Rocket Companies, Inc.
Rocket Companies reported second-quarter revenue of $2.76 billion, missing analyst estimates of $2.84 billion despite 92.9% year-on-year growth. The fintech mortgage provider's adjusted earnings per share of $0.16 met expectations. The company's third-quarter revenue guidance of $2.6 billion came in 10.1% below analyst forecasts. CEO Varun Krishna noted that higher mortgage rates and affordability challenges continue to pressure housing demand, stating "The expected housing recovery in 2026 has not materialised". Rocket achieved record market share in both purchase and refinance segments. Over 70% of revenue now comes from recurring or less rate-sensitive businesses, including servicing and subscriptions, contributing to the company's most profitable quarter in four years. CFO Brian Nicholas Brown said expenses would decline approximately $100 million quarter-on-quarter, with additional synergies expected from recent acquisitions.
Rocket Companies reported second-quarter 2026 revenue of $2.78 billion, up from $1.45 billion a year earlier, and swung from a $2 million net loss to $230 million in net income. Basic earnings per share rose from a $0.01 loss to $0.08. For the first half of 2026, revenue more than doubled to $5.73 billion, with net income reaching $527 million. Management highlighted record purchase and refinance market shares alongside early cost synergies from the Mr Cooper and Redfin acquisitions. The company disclosed that Mr Cooper synergies reached approximately $100 million on an annualised basis in the second quarter, with a target of $400 million by year end. The integration aims to extract cost efficiencies from AI and recent deals, though revenue remains dependent on housing market conditions.
Rocket Companies reported its most profitable quarter in four years, with second-quarter revenue rising 92% year-over-year to $2.78 billion. Adjusted net income jumped to $441 million from $75 million, whilst adjusted EBITDA more than quadrupled to $766 million. The Detroit-based mortgage and real estate platform saw servicing fee income climb to $1.07 billion from $401 million. Its servicing portfolio reached $2.0 trillion across 9.1 million loans. Purchase market share hit a record 6.2%, with refinance share at 14.3%. The results included contributions from recent acquisitions Mr Cooper and Redfin, which added $99 million in acquisition costs and $112 million in intangible amortisation. Rocket guided third-quarter adjusted revenue of $2.5 billion to $2.7 billion. Despite the strong performance, shares fell in premarket trading.